Sheraton New York Hotel and Towers, New York City, Exceptional

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (47) accommodating (34) adequate (37) attentive (36) awesome (50) beautiful (67) best (197) better (256) big (181) cares (119) clean (750) comfortable (405) comfy (64) convenient (121) cool (49) courteous (42) decent (66) efficient (84) excellent (206) exceptional (69) fabulous (52) fantastic (100) fast (56) free (293) fresh (53) friendly (401) fun (32) generous (40) good (712) great (1081) happy (91) helpful (510) huge (111) impressed (47) liked (407) love (95) new (848) nice (638) perfect (153) pleasant (95) pleased (41) plenty (78) positive (50) professional (46) quiet (98) reasonable (113) responsive (49) spacious (80) welcoming (62) wonderful (122)

Exceptional

Appears in 117 comments.

The following words were used in comments with Exceptional:
bed (5) chair (7) clean (11) deal (6) desk (8) good (7) great (13) hotel (25) liked (5) lobby (9) location (12) need (6) nice (6) not (8) park (5) personable (7) room (26) service (14) staff (13) thought (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One reviewer took exception to the cleaning staff, but we found them extremely friendly and helpful.

"" A great New York hotel" " Read full review on TripAdvisor 5/23/2012 Vote

2. I needed a place badly on short term notice and my experience with Sheraton was good, mainly from an exceptional Addis Abeba Sh.

"$499 for cattle class " Read full review on TripAdvisor 5/16/2012 Vote

3. Overall, we never except too much when we stay here, but we always get decent service, a great gym, and a comfortable night of sleep.

"Good Solid Choice - Nice Clean Big Rooms, Great Gym, and Ok Food and Service " Read full review on TripAdvisor 5/9/2012 Vote

4. He served us most mornings for breakfast and was exceptional.

"Perfect location " Read full review on TripAdvisor 4/15/2012 Vote

5. There is a desk and chair, but nowhere to sit to relax except the bed.

"Great location. pricey " Read full review on TripAdvisor 4/9/2012 Vote

6. The lack of free wi-fi, except in the lobby, always rankles.

"Chain-hotel bland but very nice " Read full review on TripAdvisor 4/9/2012 Vote

7. Staff is extremely courteous and helpful, no exceptions in my experience.

"Sheraton Towers in the Heart of the Theatre District, NYC " Read full review on TripAdvisor 3/10/2012 Vote

8. Everything about the newly renovated tower is great, except for the horrible wind-tunnel elevators, they seem to have been skipped in this massive renovation project.

"$50 upgrade to Club Lounge well worth it! " Read full review on TripAdvisor 1/24/2012 Vote

9. Will likely not return here except under duress.

"Location is the only reason to stay here " Read full review on TripAdvisor 12/12/2011 Vote

10. I like the hotel, and the location, the Link lounge, and the service is exceptional.

"Renovated or not renovated makes all the difference " Read full review on TripAdvisor 12/5/2011 Vote