Sheraton New York Hotel and Towers, New York City, Courteous

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (47) accommodating (34) adequate (37) attentive (36) awesome (50) beautiful (67) best (197) better (256) big (181) cares (119) clean (750) comfortable (405) comfy (64) convenient (121) cool (49) courteous (42) decent (66) efficient (84) excellent (206) exceptional (69) fabulous (52) fantastic (100) fast (56) free (293) fresh (53) friendly (401) fun (32) generous (40) good (712) great (1081) happy (91) helpful (510) huge (111) impressed (47) liked (407) love (95) new (848) nice (638) perfect (153) pleasant (95) pleased (41) plenty (78) positive (50) professional (46) quiet (98) reasonable (113) responsive (49) spacious (80) welcoming (62) wonderful (122)

Courteous

Appears in 90 comments.

The following words were used in comments with Courteous:
attraction (5) clean (11) concierge (4) desk (6) employee (6) extremely (5) friendly (12) great (10) helpful (31) hotel (24) lobby (5) location (15) not (8) outstanding (3) pleasant (5) professional (8) prompt (4) room (12) staff (70) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The weekend we visited, the hotel was at full capacity and still each employee was courteous, helpful and polite.

"Very Nice Hotel - Staff Extremely Courteous! " Read full review on TripAdvisor 4/24/2012 Vote

2. Every person we dealt with was extremely courteous, from the concierge to the housekeeping staff.

"Wonderful hotel for our anniversary weekend! " Read full review on TripAdvisor 4/24/2012 Vote

3. It only takes a few less than courteous people to create this problem in any hotel, but the room insulation did seem to play a factor in the noise level.

"Second Stay...big improvement over the first " Read full review on TripAdvisor 4/15/2012 Vote

4. Everyone at the hotel was courteous and helpful.

"Great hotel " Read full review on TripAdvisor 3/27/2012 Vote

5. Staff is extremely courteous and helpful, no exceptions in my experience.

"Sheraton Towers in the Heart of the Theatre District, NYC " Read full review on TripAdvisor 3/10/2012 Vote

6. Each staff member I met was courteous and extremely helpful.

"Beat my expectations " Read full review on TripAdvisor 1/2/2012 Vote

7. The reception desk staff were not nearly as courteous when we checked in.

"Not what I expected for a Sheraton " Read full review on TripAdvisor 11/19/2011 Vote

8. The staff at the front desk were very courteous and did not treat us any differently because we had booked through priceline.

"Comfortable Stay " Read full review on TripAdvisor 11/13/2011 Vote

9. The front desk was very courteous, allowed me to check in 3 hours early, and gave me a double as requested (always surprising to get anything I ask for when I get a Priceline rate).

"Great for Priceline users " Read full review on TripAdvisor 11/7/2011 Vote

10. I had high hopes as the bell staff out front, and the woman who checked us in, were super friendly and courteous.

"A handful of polite, competent staff. Rest are nightmares! " Read full review on TripAdvisor 9/11/2011 Vote