Sheraton New York Hotel and Towers, New York City, Accommodating

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (47) accommodating (34) adequate (37) attentive (36) awesome (50) beautiful (67) best (197) better (256) big (181) cares (119) clean (750) comfortable (405) comfy (64) convenient (121) cool (49) courteous (42) decent (66) efficient (84) excellent (206) exceptional (69) fabulous (52) fantastic (100) fast (56) free (293) fresh (53) friendly (401) fun (32) generous (40) good (712) great (1081) happy (91) helpful (510) huge (111) impressed (47) liked (407) love (95) new (848) nice (638) perfect (153) pleasant (95) pleased (41) plenty (78) positive (50) professional (46) quiet (98) reasonable (113) responsive (49) spacious (80) welcoming (62) wonderful (122)

Accommodating

Appears in 154 comments.

The following words were used in comments with Accommodating:
arrival (6) clean (8) desk (16) floor (8) friendly (10) good (5) great (8) guest (6) helpful (10) hotel (36) location (12) need (10) new (8) not (16) price (5) quickly (6) renovation (5) room (43) service (8) staff (56)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was exceptionally helpful and readily accommodated our requests - including early check-in.

"Good room, great location, great staff " Read full review on TripAdvisor 5/14/2012 Vote

2. But generally the staff is very helpful and accommodating - everyone from the front desk staff to the housekeepers and maintenance staff to the bellboys and doorman.

"Great location, comfy beds - good deals on rooms to be found " Read full review on TripAdvisor 5/9/2012 Vote

3. They are always accommodating in having someone come up quickly.

"Great location, comfy beds - good deals on rooms to be found " Read full review on TripAdvisor 5/9/2012 Vote

4. Good location, good accommodations - basically what one expects from a big, middle-of-the-road hotel chain.

"Nice, clean, typical... Meh. " Read full review on TripAdvisor 4/28/2012 Vote

5. His name is Kenny Imafidon and he is the type of person that went out of his way to help me with my special request regarding room accommodations.

"Great evening Manager " Read full review on TripAdvisor 4/17/2012 Vote

6. Now I know that as a lowly Gold member, I might not deserve a desk agent to smile or be polite to a loyal member, but really, I would think that the management would want the agents to try an accommodate requests of their most regular guests and if not possible, to still smile, thank the guest for staying with them etc.

"Good choice for Times Sq, theater and Central Park, but... " Read full review on TripAdvisor 3/15/2012 Vote

7. If you do choose this hotel INSIST on being accommodated in the renovated section of the hotel floors 29 and higher.

"beware under construction " Read full review on TripAdvisor 1/5/2012 Vote

8. The hotel did not staff to accommodate the volume, however, so the line to check in took 40 minutes, followed by another 25 minute wait to drop luggage because our room wasn't ready.

"Disastrous stay - no focus on guests " Read full review on TripAdvisor 1/5/2012 Vote

9. Front desk was extremely accommodating and apologetic for the cleaning issue.

"Hotel is nice, but room disappoints. " Read full review on TripAdvisor 12/22/2011 Vote

10. The room was clean and all accommodations were new and clean.

"Excellent hotel stay!! " Read full review on TripAdvisor 11/16/2011 Vote