Sheraton New York Hotel and Towers, New York City, Positive

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (47) accommodating (34) adequate (37) attentive (36) awesome (50) beautiful (67) best (197) better (256) big (181) cares (119) clean (750) comfortable (405) comfy (64) convenient (121) cool (49) courteous (42) decent (66) efficient (84) excellent (206) exceptional (69) fabulous (52) fantastic (100) fast (56) free (293) fresh (53) friendly (401) fun (32) generous (40) good (712) great (1081) happy (91) helpful (510) huge (111) impressed (47) liked (407) love (95) new (848) nice (638) perfect (153) pleasant (95) pleased (41) plenty (78) positive (50) professional (46) quiet (98) reasonable (113) responsive (49) spacious (80) welcoming (62) wonderful (122)

Positive

Appears in 67 comments.

The following words were used in comments with Positive:
$ (12) bed (7) busy (6) desk (9) excellent (6) experience (10) extremely (6) friendly (5) good (9) great (11) hotel (26) internet (10) location (15) not (15) perfect (4) room (13) service (6) staff (13) view (4) walking (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only positive I have for this hotel is its location.

"Very Disappointing " Read full review on TripAdvisor 5/21/2012 Vote

2. The desk person did not give the proper greeting, especially when I explained that as a platinum member, waiting in line, while the starwood position not staffed, during a very long wait is NOT acceptable.

"Great location, and hotel " Read full review on TripAdvisor 5/8/2012 Vote

3. Excellent position half way between Central Park and Times Square.

"Average hotel " Read full review on TripAdvisor 2/11/2012 Vote

4. positive: big room, really good location, comfortable bed, extremely nice staff, good price.

"Great location!!! " Read full review on TripAdvisor 2/8/2012 Vote

5. I Like a few others on here had become a little nervous about my stay at this hotel having read a few not so positive reviews on trip advisor but we need not have worried from start to finish we received nothing but the best service.

"Great location, Great Room, Great Service! " Read full review on TripAdvisor 12/8/2011 Vote

6. Room heat issues solved, elevators worked everytime, check in crowded but handled efficiently, overall a positive impression of staff.

"A year makes a difference " Read full review on TripAdvisor 12/7/2011 Vote

7. I had a positive stay at the Sheraton Times Square while in New York for business.

"Great location " Read full review on TripAdvisor 11/23/2011 Vote

8. On the positive side NYC cab rides are cheap.

"Great value and luxury in the best part of Manhattan " Read full review on TripAdvisor 11/8/2011 Vote

9. This is the second time we have been to the Sheraton and we returned because it is in a good position and the room was a fairly good size for two.

"Make sure you get a renovated room on a high floor. " Read full review on TripAdvisor 10/31/2011 Vote

10. On a positive note, the location is very convenient to everything.

"Unlike any other Sheraton-go elsewhere " Read full review on TripAdvisor 10/30/2011 Vote