Sheraton New York Hotel and Towers, New York City, Impressed

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (47) accommodating (34) adequate (37) attentive (36) awesome (50) beautiful (67) best (197) better (256) big (181) cares (119) clean (750) comfortable (405) comfy (64) convenient (121) cool (49) courteous (42) decent (66) efficient (84) excellent (206) exceptional (69) fabulous (52) fantastic (100) fast (56) free (293) fresh (53) friendly (401) fun (32) generous (40) good (712) great (1081) happy (91) helpful (510) huge (111) impressed (47) liked (407) love (95) new (848) nice (638) perfect (153) pleasant (95) pleased (41) plenty (78) positive (50) professional (46) quiet (98) reasonable (113) responsive (49) spacious (80) welcoming (62) wonderful (122)

Impressed

Appears in 128 comments.

The following words were used in comments with Impressed:
beauty (5) busy (5) clean (6) concierge (6) floor (7) good (8) great (10) guest (7) hotel (37) liked (5) lobby (26) location (12) most (5) new (7) not (21) park (5) room (32) service (14) staff (13) well (6)

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1. We were very impressed by the club room which had great views of times square and central park and good food.

"Great stay, great location " Read full review on TripAdvisor 5/7/2012 Vote

2. But what impressed us most was the help we got after leaving behind in the bathroom an item worth a lot of money.

"Great experience " Read full review on TripAdvisor 4/22/2012 Vote

3. The hotel itself was impressive -- modern, clean, comfortable and quiet in the evening.

"Amazing hotel and service " Read full review on TripAdvisor 4/17/2012 Vote

4. Was quite impressed with the elevator speed and delivery.

"After 26 yrs. since being there, I have a "new" view of New York! " Read full review on TripAdvisor 4/15/2012 Vote

5. I was impressed that Ahmed didn't tell us to call priceline ourselves and figure it out.

"Priceline Stay " Read full review on TripAdvisor 3/20/2012 Vote

6. I was impressed with the location as it is only a few blocks down from Times Square.

"Bed BUGS Alert " Read full review on TripAdvisor 2/5/2012 Vote

7. They have the most impressive gym I have ever seen in a hotel ( but there is an extra fee.

"Good place to stay at! but... " Read full review on TripAdvisor 1/20/2012 Vote

8. So, I am left with the impression that this is not a hotel that goes 'above and beyond' in the interest of customer service and satisfaction, however, this is a hotel I would recommend if you are just looking for somewhere basic, clean and in a good location.

"Basic but clean and in a good location " Read full review on TripAdvisor 1/19/2012 Vote

9. I was very impressed with customer service from the time we pulled our car up, bell service and parking.

"Outstanding stay with my family " Read full review on TripAdvisor 1/17/2012 Vote

10. location is very good-close to everything you might come to the big apple for,first impressions of the exterior hotel were just ok-didn't give me the same fuzzy feeling that i got from the Hyatt.

"ok...but i wouldn't stay here again " Read full review on TripAdvisor 1/15/2012 Vote