Sheraton New York Hotel and Towers, New York City, Attentive

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (47) accommodating (34) adequate (37) attentive (36) awesome (50) beautiful (67) best (197) better (256) big (181) cares (119) clean (750) comfortable (405) comfy (64) convenient (121) cool (49) courteous (42) decent (66) efficient (84) excellent (206) exceptional (69) fabulous (52) fantastic (100) fast (56) free (293) fresh (53) friendly (401) fun (32) generous (40) good (712) great (1081) happy (91) helpful (510) huge (111) impressed (47) liked (407) love (95) new (848) nice (638) perfect (153) pleasant (95) pleased (41) plenty (78) positive (50) professional (46) quiet (98) reasonable (113) responsive (49) spacious (80) welcoming (62) wonderful (122)

Attentive

Appears in 85 comments.

The following words were used in comments with Attentive:
clean (9) comfortable (5) floor (4) friendly (8) great (6) helpful (11) hotel (12) housekeeping (4) lacking (4) location (6) management (7) much (5) need (11) night (5) not (8) personable (5) refurbished (4) room (23) service (13) staff (39)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Massive size goes hand-in-hand with lack of attention to details.

"great location, but be ready to face the typical challenges of a massive hotel " Read full review on TripAdvisor 5/20/2012 Vote

2. Staff was completely attentive an we were even surprised with not only a room upgrade, but with complementary wine, cheese & crackers -- totally unexpected but very much appreciated.

"Amazing hotel and service " Read full review on TripAdvisor 4/17/2012 Vote

3. The front desk was unhelpful, un-attentive and uncaring.

"Traveller beware " Read full review on TripAdvisor 4/7/2012 Vote

4. While this is a large hotel, all of the employees from the doorman, to the bellhop to the front desk manager (Kenny), was very friendly and quite attentive to our needs.

"Great stay! " Read full review on TripAdvisor 1/16/2012 Vote

5. the staff is quite professional, attentive and quickly responsive.

"big city, big comfort " Read full review on TripAdvisor 1/11/2012 Vote

6. The room appeared clean, there was dust on the shelf above the mini bar indicating that the cleaning service had not paid much attention to the room.

"Nicely renovated, good location " Read full review on TripAdvisor 1/10/2012 Vote

7. I paid a lot of attention to compare our experience with those of others.

"Experience it for yourself. Its worth it " Read full review on TripAdvisor 12/13/2011 Vote

8. We booked it expecting a four star hotel which for us meant reliable, attentive service with clean rooms and a nice environment.

"Overcrowded " Read full review on TripAdvisor 12/9/2011 Vote

9. Well worth the money for the room upgradeStaffAll the staff we encountered were more than happy to serve us and very attentive.

"Great value and luxury in the best part of Manhattan " Read full review on TripAdvisor 11/8/2011 Vote

10. She helped us upgrade to the Club level and was very attentive to our needs.

"Great bed...great location " Read full review on TripAdvisor 10/18/2011 Vote