Sheraton New York Hotel and Towers, New York City, Helpful

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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Helpful

Appears in 799 comments.

The following words were used in comments with Helpful:
clean (35) concierge (122) courteous (31) desk (72) excellent (21) extremely (47) friendly (196) good (28) great (73) hotel (129) lobby (29) location (76) need (30) nice (39) not (94) pleasant (35) reception (28) room (107) service (46) staff (393)

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1. One reviewer took exception to the cleaning staff, but we found them extremely friendly and helpful.

"" A great New York hotel" " Read full review on TripAdvisor 5/23/2012 Vote

2. Check-in and check-out both without any waiting time and personnel always helpful and efficient.

"Couldn't have been better " Read full review on TripAdvisor 5/23/2012 Vote

3. Hope this helps you all ---- L.

"great location, but be ready to face the typical challenges of a massive hotel " Read full review on TripAdvisor 5/20/2012 Vote

4. You feel like you're at a train station or supermarket, the lobby is just masses of people, and barely any staff and the staff that is there ignore you or are not very helpful or friendly at all.

"$499 for cattle class " Read full review on TripAdvisor 5/16/2012 Vote

5. The staff was exceptionally helpful and readily accommodated our requests - including early check-in.

"Good room, great location, great staff " Read full review on TripAdvisor 5/14/2012 Vote

6. Great bartender and dedicated managers to help with everything.

"Close to Theaters, Club Upgrade a Real Deal! " Read full review on TripAdvisor 5/10/2012 Vote

7. Getting a taxi is also easy with no wait and the doormen will help you out.

"Great location, comfy beds - good deals on rooms to be found " Read full review on TripAdvisor 5/9/2012 Vote

8. But generally the staff is very helpful and accommodating - everyone from the front desk staff to the housekeepers and maintenance staff to the bellboys and doorman.

"Great location, comfy beds - good deals on rooms to be found " Read full review on TripAdvisor 5/9/2012 Vote

9. The hotel staff were very helpful and friendly.

"GREAT HOTEL, GREAT STAFF A+++++++++ " Read full review on TripAdvisor 5/7/2012 Vote

10. Everyone was nice and the doorman helped has get a good deal on a driver because we had to go to JFK and laguardia.

"Great stay, great location " Read full review on TripAdvisor 5/7/2012 Vote