InterContinental San Francisco, San Francisco, Complaint

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Rank

23rd

Out of 493

InterContinental San Francisco	Average Price: $277 Check Rates

Hotel Class:

888 Howard Street

San Francisco, 94103 View map

4-Star Hotel Rank: 15 of 37
Average review rating: 4.3

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (1) , Travelocity (5) , Expedia (32) , TripAdvisor (760)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (5) annoy (27) apologetic (4) avoid (21) bad (52) big deal (10) complain (21) complaint (38) delay (6) difficult (11) dirty (15) disappoint (57) disturbing (11) downside (14) expensive (113) frustrated (5) hard (28) hassle (5) hate (6) horrible (7) issue (42) lack (18) loud (17) mediocre (8) mess (5) mistake (8) negative (27) noise (47) noisy (15) outrageous (11) overpriced (17) poor (21) pricey (24) problem (70) ridiculous (20) rough (5) rude (35) sad (5) scary (8) shame (6) shock (9) slow (15) smell (5) terrible (10) tiny (9) unfortunate (15) unhelpful (9) weird (5) worst (11) wrong (23)

Complaint

Appears in 64 comments.

The following words were used in comments with Complaint:
$ (10) bed (6) charged (6) complaints (65) concierge (6) expense (4) extra (4) floor (5) hotel (16) internet (9) management (3) most (4) not (10) room (15) service (5) staff (4) terrible (3) upgraded (3) useful (5) view (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If I have one complaint, it's that I could hear doors closing & people using the ice machines :( My room was upgraded for free, so I had an amazing view.

"Great Hotel & Staff " Read full review on TripAdvisor 4/9/2012 Vote

2. Another complaint: having to pay a daily charge for Web access.

"Incredible Experience, The Best! " Read full review on TripAdvisor 3/8/2012 Vote

3. My complaints are minimal but reflect onareas where the hotel couple improve.

"Good, but " Read full review on TripAdvisor 3/6/2012 Vote

4. There were no notes about our complaints and management did nothing to make it right.

"Should be much better! " Read full review on TripAdvisor 2/28/2012 Vote

5. OVERALL, I HAVE NOT A SINGLE COMPLAINT.

"Nice, new, good location and can be reasonable " Read full review on TripAdvisor 1/6/2012 Vote

6. My only complaint is that they charge for wi-fi.

"Very nice hotel " Read full review on TripAdvisor 12/30/2011 Vote

7. The only complaint I had is that I woke up in the morning covered in red bites (bed bugs).

"Nice hotel, but beware of bed bugs " Read full review on TripAdvisor 12/22/2011 Vote

8. (Two minor complaints:I wish the windows would at least crack open for fresh air.

"Close to All the Best SF Offers " Read full review on TripAdvisor 12/15/2011 Vote

9. I think the main two complaints I read were parking fees which were about $50-60 a night and internet usage for about $15 a day.

"Great Hotel, Great Staff, Great Service!!!! " Read full review on TripAdvisor 12/12/2011 Vote

10. My only complaint was the bed & the pillows but since I have a hard time sleeping anyway it could just be me.

"Nice hotel. Great location. " Read full review on TripAdvisor 11/7/2011 Vote