Holiday Inn Midtown / 57th St, New York City, Unhelpful

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Rank

58th

Out of 676

Holiday Inn Midtown / 57th St	Average Price: $293 Check Rates

Hotel Class:

440 West 57th Street

New York City, 10019 View map

2-Star Hotel Rank: 6 of 144
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (135) , Travelocity (52) , TripAdvisor (967) , YahooTravel (46)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Unhelpful

Appears in 15 comments.

The following words were used in comments with Unhelpful:
apartments (2) desk (7) extremely (2) good (2) informative (2) most (2) not (4) restful (2) room (4) rude (4) staff (12) waiter (2)

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1. front desk staff offered ZERO APOLOGIES4) Concierge was unhelpful and had an attitude.

"couldn't leave fast enough! " Read full review on TripAdvisor 10/18/2011 Vote

2. 2) front desk was extremely unhelpful from the moment we tried to check in.

"couldn't leave fast enough! " Read full review on TripAdvisor 10/18/2011 Vote

3. Noisy , run down and unhelpful staff.

"Don't stay here " Read full review on TripAdvisor 10/14/2011 Vote

4. Staff were extremely unhelpful to the point of just plain rude.

"Notnthe best! " Read full review on TripAdvisor 6/27/2011 Vote

5. The staff were generally unhelpful and on occasion rude.

"Good location but very disappointing " Read full review on TripAdvisor 3/11/2011 Vote

6. The woman behind the desk was rude and unapologetic, she said we should speak to the manager who was equally unhelpful, Yudith Fleary, who simply said that the room is not avaliable.

"ok but never again " Read full review on TripAdvisor 11/29/2010 Vote

7. The staff were miserable, and probably the most unhelpful I have ever experienced.

"Just a place to put your head.. " Read full review on TripAdvisor 11/27/2010 Vote

8. Apart from waiters and those who manned the information desk the rest of the staff were abrupt and unhelpful.

"Over priced accomodation " Read full review on TripAdvisor 11/13/2010 Vote

9. Apart from waiters and those who manned the information desk the rest of the staff were abrupt and unhelpful.

"Over priced accomodation " Read full review on TripAdvisor 11/13/2010 Vote

10. We were also unable to get a corkscrew or wine glasses in our room (which are things that you cannot bring in your carry-on bag)The desk staff was very unhelpful, some of them didn't even speak good English.

"Great Location! Needs Updating. " Read full review on TripAdvisor 8/9/2010 Vote