Holiday Inn Midtown / 57th St, New York City, Complain

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Rank

58th

Out of 676

Holiday Inn Midtown / 57th St	Average Price: $293 Check Rates

Hotel Class:

440 West 57th Street

New York City, 10019 View map

2-Star Hotel Rank: 6 of 144
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (135) , Travelocity (52) , TripAdvisor (967) , YahooTravel (46)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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avoid (13) awful (15) bad (111) bed bugs (26) bit dated (10) broken (18) chipped (10) complain (44) complaint (29) cramped (10) dated (41) dirty (50) disappoint (46) disgust (17) expensive (65) hard (32) horrible (18) inconvenient (10) issue (57) lack (17) loud (27) mice (17) mildew (11) mistake (11) mold (45) negative (28) noise (91) noisy (47) outdated (26) overpriced (11) peeling (13) poor (25) problem (122) rat (12) rodent (10) rude (62) shabby (14) shock (12) slow (43) smell (86) stained (10) terrible (27) tiny (17) too small (9) uncomfortable (14) unfortunate (20) unhelpful (12) worn (28) worst (29) wrong (25)

Complain

Appears in 54 comments.

The following words were used in comments with Complain:
bar (3) breakfast (3) clean (3) condition (3) desk (6) experience (2) guest (3) hotel (9) informative (2) lobby (3) management (3) not (8) personable (2) reception (2) reviews (7) room (14) service (2) staff (4) theater (2) well (2)

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1. Get a room away from renovation noises, another guest complained about it in the elevator but we had no noise what so ever.

"Great stop over and location. " Read full review on TripAdvisor 4/2/2012 Vote

2. I was not in the room very often so I did not complain.

"Happy with hotel but no AC made my stay slightly uncomfortable. " Read full review on TripAdvisor 3/29/2012 Vote

3. Know what you are buying before you complain.

"Happy with hotel but no AC made my stay slightly uncomfortable. " Read full review on TripAdvisor 3/29/2012 Vote

4. There was some rust on the toilet but nothing to complain about.

"Happy with hotel but no AC made my stay slightly uncomfortable. " Read full review on TripAdvisor 3/29/2012 Vote

5. We booked through Hotwire and they said they would call the hotel and complain for us but that they would not let us out of our 6 day reservation to switch to another hotel.

"Several issues " Read full review on TripAdvisor 3/22/2012 Vote

6. Outragious drink prices at the lobby bar, no views, but other than that I found nothing to complain about.

"Pleasant Suprise - Great Last Minute Rate " Read full review on TripAdvisor 3/17/2012 Vote

7. With the surprises seeing a mice and didn't want to disturb kids sleep, we didn't complain too much.

"good location but found a mice in the room " Read full review on TripAdvisor 2/20/2012 Vote

8. For a $155 bid per nite I can't complain, but what the heck.

"+location, +room size, -elevators, -priceline " Read full review on TripAdvisor 12/29/2011 Vote

9. I complained to the reception staff who confirmed that this was a re-furbished room'''''''''.

"Needs updating & bathroom awful " Read full review on TripAdvisor 12/29/2011 Vote

10. For those that complain about mould, etc, etc, obviously havent been to a third world country, i.

"worried what we might find! " Read full review on TripAdvisor 12/15/2011 Vote