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Rank
58th
Out of 676

Holiday Inn Midtown / 57th St

Average Price: $293  
 
Hotel Class:
440 West 57th Street
New York City, 10019 View map  
2-Star Hotel Rank: 6 of 144
Average review rating: 3.48
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (135) , Travelocity (52) , TripAdvisor (967) , YahooTravel (46)
SAFE TO BOOK ? (4/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 33 comments. 
The following words were used in comments with Poor:
big (3)   customer (4)   good (4)   great (3)   holiday (7)   hotel (12)   inn (7)   location (3)   new (3)   not (4)   old (2)   quality (3)   recommend (4)   reviews (6)   room (6)   service (8)   small (2)   staff (4)   view (2)   worn (2)    
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1. I wasn't looking to start something, but I was hoping someone would get him to tone it down a bit because it was pretty awful listening to him ripping strips off his poor bullied employee on the other end.
"Great location & reasonably priced " Read full review on TripAdvisor   5/11/2012 Vote      
2. The staff were nice and pleasant but I feel they are badly let down by the poor standard of the Hotel.
"Noisy Hotel " Read full review on TripAdvisor   4/24/2012 Vote      
3. Maybe we have been spoiled at nicer places and expected just ok and received really poor service with poor attitudes.
"Good location but so par. Wished we had never reserved. NO AC! " Read full review on TripAdvisor   4/19/2012 Vote      
4. Cleaning people were good, but there were such poor attitudes for the some of the bell people and the maintenance workers.
"Good location but so par. Wished we had never reserved. NO AC! " Read full review on TripAdvisor   4/19/2012 Vote      
5. Having said that we suffered some of the same problems reported in the other reviews (curtains not fully closing, noisy coke machine in corridor, poor decor, old tv etc) but to be honest we did'nt care,we were in New York and excited.
"fairly impressed " Read full review on TripAdvisor   2/4/2012 Vote      
6. After reading all the poor reviews on this property I assumed that much of the problem was due to renovation efforts.
"There we were thinking our experience would be different from all those poor reviews! " Read full review on TripAdvisor   1/15/2012 Vote      
7. The service as well is poor, staffs dont smile or greet, there was a huge checkout line at 11:00am where only two staffs were working, took us at least 45 mins to leave and get our parked cars.
"Good location decent rooms " Read full review on TripAdvisor   1/7/2012 Vote      
8. Unfortunately, the decent rates do not make up for the poor quality of the hotel.
"Bad Experience " Read full review on TripAdvisor   11/17/2011 Vote      
9. After reading so many poor reviews, I was very nervous about what we would find when we arrived, so I was happy to see a bright lobby and receive a clean room.
"Extremely average hotel " Read full review on TripAdvisor   11/11/2011 Vote      
10. Breakfast poor and expensive.
"Don't stay here " Read full review on TripAdvisor   10/14/2011 Vote      
   
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