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Rank
219th
Out of 676

The Roosevelt Hotel

Average Price: $331  
 
Hotel Class:
Madison Avenue at 45th Street
New York City, 10017 View map  
3-Star Hotel Rank: 75 of 154
Average review rating: 3.76
OpinionWell Value Index: 3
Traveler reviews analyzed: TripAdvisor (1097) , YahooTravel (84)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 108 comments. 
The following words were used in comments with Rude:
bags (5)   concierge (8)   desk (21)   double (5)   extremely (5)   friendly (7)   helpful (12)   hotel (24)   liked (5)   location (5)   new (6)   nice (5)   not (28)   phone (5)   reception (6)   room (23)   service (10)   staff (47)   tip (6)   unhelpful (6)    
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1. Century 21 a bit of a scrum with very rude stuff but 'some' good deals.
"Perfect Location! " Read full review on TripAdvisor   9/19/2010 Vote      
2. rude.
"Stayed at the Roosevelt btw 9-13 sept. I... " Read full review on TripAdvisor   9/14/2010 Vote      
3. The front desk staff were very rude and checked us into a room with two double beds for me and my wife as opposed to the king sized room we had ordered.
"Very, Very, Disappointed " Read full review on TripAdvisor   8/28/2010 Vote      
4. After a rude check-in which didn't offer a welcome, hello, enjoy your stay or even a smile we went up to our guestroom thinking they really didn't want or need our business.
"grand location, beautiful lobby, TERRIBLE service. " Read full review on TripAdvisor   8/17/2010 Vote      
5. One of the concierges was rude and short-tempered and several of the bellhops were lazy and cold.
"Might as well book a Marriot " Read full review on TripAdvisor   8/1/2010 Vote      
6. NYC is great in spite of the rude people.
"The glitz doesn't go beyond the lobby " Read full review on TripAdvisor   6/18/2010 Vote      
7. the hotel breakfast is a buffet and keeps you stuffed, but is again expensive so we found a nearby diner THE RED FLAME which was good with the locals as well, service was good and friendly apart from a saturday when a polish girl was on (she was just rude)the bar in the hotel had some nice cocktails,watch the barman though some are a bit rude, rest of new york was friendly so came as a surprise.
"Good Location but service nothing special " Read full review on TripAdvisor   4/29/2010 Vote      
8. We had booked a supershuttle bus to the airport for our departure which was included in our trip, however we needed to book this 24 hours in advance, we asked the concierge if they could book this or assist us with this, however they rudely said this was not a service they promote and would not assist and pointed to the nearest pay phone for us to use.
"Good Location...but thats it! " Read full review on TripAdvisor   4/21/2010 Vote      
9. We also found the concierge at the hotel very rude and unhelpful.
"Good Location...but thats it! " Read full review on TripAdvisor   4/21/2010 Vote      
10. Our arrival to the hotel found the reception staff were very rude and slow, something we didnt expect.
"Good Location...but thats it! " Read full review on TripAdvisor   4/21/2010 Vote      
   
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