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OpinionWell
Rank
130th
Out of 676

Novotel New York

Average Price: $335  
 
Hotel Class:
226 West 52nd Street
New York City, 10019 View map  
4-Star Hotel Rank: 45 of 106
Average review rating: 3.97
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (70) , MyTravelGuide (737) , Travelocity (22) , TripAdvisor (927) , YahooTravel (28)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unfortunate
Appears in 20 comments. 
The following words were used in comments with Unfortunate:
bed (2)   cleanliness (2)   cold (3)   condition (2)   elevator (2)   friendly (2)   great (2)   holiday (2)   hotel (6)   liked (3)   noisy (2)   not (7)   quick (2)   restful (2)   room (8)   shared (2)   staff (3)   view (2)   walking (2)   wall (2)    
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1. unfortunately that was not the case this time.
"Almost another brilliant stay " Read full review on TripAdvisor   5/6/2012 Vote      
2. Staff hospitality 3/10Room cleanliness 6/10Room condition 5/5Location 8/10Business lounge 8/10Hotel cleanliness 6/10The worst part is the service and hospitality of the staff, which unfortunately to me are the most vital parts of a hotel.
"My worst Novotel stay ever " Read full review on TripAdvisor   5/2/2012 Vote      
3. Overall the view from our room was fantastic but unfortunately that's the only nice thing I can say about this hotel.
"Excellent view of Times Square but hotel lacks alot " Read full review on TripAdvisor   1/7/2012 Vote      
4. unfortunately during our stay there was extremely cold for that period of year but we did not feel 'cold' while staying in this hotel.
"Very good location, ok hotel " Read full review on TripAdvisor   11/12/2011 Vote      
5. Me and my family stayed here during Hurricane Irene incident, unfortunately due to Gold Medal Travel failing to look after us the holiday was a disaster.
"good place to stay, central location " Read full review on TripAdvisor   9/13/2011 Vote      
6. They were even more unfortunate and were moved no more that 3 times whilst staying there.
"No Impressed " Read full review on TripAdvisor   8/24/2011 Vote      
7. Bed bugs have unfortunately become a world-wide problem, and they present a unique challenge due to their highly transient nature, travelling easily in luggage and clothing.
Read full review   7/22/2011 Vote      
8. unfortunately the rest of the staff encountered were not much better.
"Great location, miserable staff! " Read full review on TripAdvisor   7/3/2011 Vote      
9. Sleep quality was ok though unfortunately the air condition (despite what the display said) had only two settings: off and arctic rendering the duvet too flimsy to be warm (outside temperature was 39c so aircon was a must).
"middle of the road " Read full review on TripAdvisor   6/12/2011 Vote      
10. unfortunately at 1 pm my booked room was not ready and I was told by the altogether not too friendly receptionist at the separate A-Club check in counter that I would have to wait til 3 pm which is official check in time.
"middle of the road " Read full review on TripAdvisor   6/12/2011 Vote      
   
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