Novotel New York, New York City, Lack

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Rank

130th

Out of 676

Novotel New York	Average Price: $335 Check Rates

Hotel Class:

226 West 52nd Street

New York City, 10019 View map

4-Star Hotel Rank: 45 of 106
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (70) , MyTravelGuide (737) , Travelocity (22) , TripAdvisor (927) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (14) annoy (12) avoid (10) bad (38) bare (5) big deal (6) broken (12) complain (20) complaint (16) dated (20) difficult (7) dirty (34) disappoint (55) disturbing (7) downside (13) expensive (100) gross (8) hard (19) hardly (6) hassle (6) inconvenient (6) issue (43) lack (13) loud (4) mistake (6) negative (20) noise (62) noisy (13) outdated (8) overpriced (12) poor (13) pricey (25) problem (70) rock (13) rough (5) rude (26) shabby (11) shame (5) slow (17) smell (10) stained (9) terrible (7) tiny (13) uncomfortable (10) unfortunate (14) unfriendly (5) unhelpful (5) worn (10) worst (8) wrong (18)

Lack	Appears in 47 comments.

The following words were used in comments with Lack:
clean (3) coffee (7) comfortable (6) customer (3) facilities (10) hotel (13) lacking (48) not (8) reasonable (4) reception (3) refrigerator (2) reviews (2) room (23) service (4) small (2) staff (9) starbucks (3) street (3) style (2) temperature (2)

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1. It's an OK place to stay, but it is utterly lacking in charm.

"Utilitarian " Read full review on TripAdvisor 2/7/2012 Vote

2. But we got cold drinks from the pharmacy underneath the hotel which was very reasonable in price but the room lacked a proper fridge facility.

"Nice clean rooms, comfy bed and location was excellent!! " Read full review on TripAdvisor 2/4/2012 Vote

3. Common space lacks any character and is very gloomy.

"spend a few dollars more and forget the Novotel NY " Read full review on TripAdvisor 1/19/2012 Vote

4. The only problem we had with the room was the lack of temperature control.

"Passable 3-star room with brilliant Times Square view " Read full review on TripAdvisor 1/6/2012 Vote

5. I actually used the note pad in my room and it was not replaced (minor, but again attention to detail lacking).

"Great Location, poor service " Read full review on TripAdvisor 11/26/2011 Vote

6. Service was extremely lacking - upon arrival 3 Bell Man watched us struggle in the rain with our luggage and did not attempt to offer any assistance.

"Great Location, poor service " Read full review on TripAdvisor 11/26/2011 Vote

7. The second room was ok, but lacked basic things that would have made our stay more pleasant .

"Great location, poor attention to detail " Read full review on TripAdvisor 11/10/2011 Vote

8. These honeymooners were very very unimpressed with the lack of service, empathy or professional pride.

"Will never stay here again " Read full review on TripAdvisor 6/21/2011 Vote

9. Wear and tare has not been kind to the hotel and while there was nothing seriously wrong with the room it certainly showed its age and lack of upkeep.

"middle of the road " Read full review on TripAdvisor 6/12/2011 Vote

10. I wasn't too happy about the lack of welcome or the wait time after a transatlantic flight but at least one of the other staff got on the case and after an hour I got my room.

"middle of the road " Read full review on TripAdvisor 6/12/2011 Vote