Salisbury Hotel, New York City, Unhelpful

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Rank

81st

Out of 676

Salisbury Hotel	Average Price: $311 Check Rates

Hotel Class:

123 West 57th Street

New York City, 10019 View map

3-Star Hotel Rank: 24 of 154
Average review rating: 4.21

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (68) , MyTravelGuide (8) , Travelocity (35) , TripAdvisor (1224) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unhelpful

Appears in 9 comments.

The following words were used in comments with Unhelpful:
extremely (2) helpful (2) hotel (2) quick (2) rude (2) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. As also noted, the staff at front desk can be alittle rude and unhelpful, but probably more indifferent to be accurate.

"Great stay at the Salisbury " Read full review on TripAdvisor 4/30/2012 Vote

2. Their answers were curt, dismissive & extremely unhelpful - here's a quick example.

"Grumpy unhelpful staff & construction next door - BEWARE! " Read full review on TripAdvisor 1/7/2011 Vote

3. Their answers were curt, dismissive & extremely unhelpful - here's a quick example.

"Grumpy unhelpful staff & construction next door - BEWARE! " Read full review on TripAdvisor 1/7/2011 Vote

4. While some reviewers have said the staff were unhelpful and unfriendly we didn't find that at all.

"Great, no nonsense hotel " Read full review on TripAdvisor 2/15/2010 Vote

5. Reception staff were cold and unhelpful.

"Good location, pity about the service " Read full review on TripAdvisor 2/1/2010 Vote

6. Distraught and desperate for information, we called our travel agent who duly contacted the Salisbury regarding their succinct, unhelpful letter.

"Hotel de Broken Promises " Read full review on TripAdvisor 1/3/2009 Vote

7. The hotel staff were very unfriendly and unhelpful.

"Disappointing! " Read full review on TripAdvisor 8/4/2007 Vote

8. On the whole an enjoyable trip BUT i have to say that that the majority of the hotel staff were very rude and unhelpful, there was a young chap who worked on the front door who was really helpful and chatty and pleasent and the rest of the staff could do with taking a leaf out of his book.

"new york trip " Read full review on TripAdvisor 6/14/2006 Vote

9. ) the lift is slow, i found some of the staff unhelpful and a bit stand offish, but a lovely woman was very happy to help.

"great location " Read full review on TripAdvisor 8/11/2005 Vote