Salisbury Hotel, New York City, Complain

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OpinionWell
Rank

81st

Out of 676

Salisbury Hotel	Average Price: $311 Check Rates

Hotel Class:

123 West 57th Street

New York City, 10019 View map

3-Star Hotel Rank: 24 of 154
Average review rating: 4.21

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (68) , MyTravelGuide (8) , Travelocity (35) , TripAdvisor (1224) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (8) annoy (11) avoid (12) awful (10) bad (53) bed bugs (10) bit dated (17) broke (7) broken (13) chipped (8) complain (28) complaint (17) dated (92) difficult (9) dirty (11) disappoint (47) downside (26) expensive (58) hard (84) hardly (12) horrible (6) inconvenient (8) issue (34) lack (14) loud (25) mistake (6) negative (39) noise (203) noisy (82) outdated (38) overbook (10) poor (15) pricey (10) problem (161) rock (26) rude (26) shabby (12) shame (6) shock (6) slow (88) smell (13) terrible (8) tiny (9) ugly (7) uncomfortable (15) unfortunate (10) unfriendly (9) unhelpful (7) worn (14) wrong (20)

Complain

Appears in 40 comments.

The following words were used in comments with Complain:
$ (2) bed (3) breakfast (4) great (4) hotel (7) location (4) new (3) night (2) noise (2) not (7) offers (2) please (2) price (3) problem (4) reviews (2) room (8) shower (5) slept (2) slow (3) staff (4)

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1. Things I loved about the Salisbury: Central location, large and affordable room and closets, kitchenette, friendly staff (I don't know why people are complaining about the staff???)Things that need improvement: Decor could use a little facelift, but then it would just become another expensive hotel, right? Also, the shower was a bit funky with alternating hot and cold spurts, and the A/C was a little loud.

"Will definitely return " Read full review on TripAdvisor 3/30/2012 Vote

2. If you're 'high maintenance', or like to complain about the smallest details, please look elsewhere.

"Will definitely return " Read full review on TripAdvisor 3/30/2012 Vote

3. All in all, we had a great stay, no major complaints but the price we paid, we can't complain at all.

"Great hotel, fantastic location " Read full review on TripAdvisor 2/15/2012 Vote

4. No time to complain properly as we were leaving for the airport.

"Bed Bugs " Read full review on TripAdvisor 1/20/2012 Vote

5. Our daughter slept on the sofa sleeper and complained the first night that the bed was uncomfortable.

"Clean, spacious but noisy " Read full review on TripAdvisor 1/20/2012 Vote

6. They did start at 7am everymorning but we where up at 6am anyways, the noise wasnt too loud either so no idea why people are complaining? The lift is also not really slow, unless your in a rush that is.

"The Best Hotel For Your 1st Stay In NYC " Read full review on TripAdvisor 1/5/2012 Vote

7. Others complained about the elevator, but we never had a problem, and rarely had to wait for one (and we were on the 17th floor).

"Great value and awesome location " Read full review on TripAdvisor 8/13/2011 Vote

8. cant complain.

"LOVELY HOTEL - BRILLIANT LOCATION " Read full review on TripAdvisor 6/14/2011 Vote

9. How anyone can complain about a room that's cleaned everyday, hotel staff that would go out of their way to help pour queries and one that is so central and good value is beyond me.

"New York New York - hotel a gem! " Read full review on TripAdvisor 1/7/2011 Vote

10. Cannot understand why anyone could complain about the hotel.

"Fantastic location " Read full review on TripAdvisor 11/25/2010 Vote