The Fairmont Orchid, Hawaii, Kamuela, Terrible

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Rank

1st

Out of 22

The Fairmont Orchid, Hawaii	Average Price: $350 Check Rates

Hotel Class:

1 North Kaniku Drive Kohala

Kamuela, 96743 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) annoy (18) avoid (8) awful (5) bad (39) barely (4) chipped (8) complain (15) complaint (16) dated (22) difficult (4) dirty (13) disappoint (42) disturbing (4) downside (6) expensive (87) hard (18) hardly (5) hassle (8) horrible (7) inconvenient (5) issue (16) lack (6) loud (6) mediocre (9) misleading (4) mistake (6) negative (40) noise (6) noisy (5) outdated (7) outrageous (5) overpriced (19) peeling (4) poor (7) pricey (32) problem (33) ridiculous (5) rock (36) rough (7) shame (4) slow (12) smell (13) sophisticated (4) terrible (8) tiny (10) unfortunate (12) worn (4) worst (10) wrong (13)

Terrible

Appears in 15 comments.

The following words were used in comments with Terrible:
beach (2) damage (2) dirty (2) resort (2) room (2) service (8)

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1. The room was terrible, dirty, moldy, paint peeling, drywall damage, dirty bathroom, even the lamp shades were damaged.

"2nd stay - very nice " Read full review on TripAdvisor 3/10/2011 Vote

2. We had terrible service at the luana bar.

"Extremely dissatisfied for the price " Read full review on TripAdvisor 1/23/2011 Vote

3. No flowers, no waterfalls, no tropical vegetation -- just a bright white, terribly ugly building and an ungroomed, empty beach with a couple palm trees on it.

"Awesome; Almost Perfect -- Comprehensive Review " Read full review on TripAdvisor 5/14/2010 Vote

4. I had a terrible massage therapist which made everything worse.

"One of the best properties in Kona! " Read full review on TripAdvisor 9/20/2009 Vote

5. A terrible first impression.

"Would Not Return to Fairmont Orchid " Read full review on TripAdvisor 8/28/2009 Vote

6. We loved our stay at the Fairmont - we had just left a terrible condo unit in Maui - so this was a relief that everything here was done so well.

"Great time on the Big Island " Read full review on TripAdvisor 8/17/2009 Vote

7. We went off property (to the 4 Seasons) for dinner one night and it was a great meal, although the service was terrible.

"Fabulous stay! " Read full review on TripAdvisor 2/11/2009 Vote

8. We ate at Norio's one evening, and while the sushi was pretty good, for $100 plus tip (two people only, including a very cheap sake), the service was terrible.

"Great hotel on the Big Island " Read full review on TripAdvisor 7/3/2007 Vote

9. Service was consistently wonderful at breakfast, then spotty at lunch and terrible at the beach.

"Liked the Orchid; Unfortunately Nothing Special " Read full review on TripAdvisor 1/18/2007 Vote

10. ** LET ME SAY THIS: I would NEVER THINK of going here again due to the terrible service, day after day.

"Terrible service, decent food, nice sunsets. " Read full review on TripAdvisor 6/15/2006 Vote