The Fairmont Orchid, Hawaii, Kamuela, Mistake

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Home » United States » Hawaii » Kamuela Hotels » The Fairmont Orchid, Hawaii

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Rank

1st

Out of 22

The Fairmont Orchid, Hawaii	Average Price: $350 Check Rates

Hotel Class:

1 North Kaniku Drive Kohala

Kamuela, 96743 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (4) annoy (18) avoid (8) awful (5) bad (39) barely (4) chipped (8) complain (15) complaint (16) dated (22) difficult (4) dirty (13) disappoint (42) disturbing (4) downside (6) expensive (87) hard (18) hardly (5) hassle (8) horrible (7) inconvenient (5) issue (16) lack (6) loud (6) mediocre (9) misleading (4) mistake (6) negative (40) noise (6) noisy (5) outdated (7) outrageous (5) overpriced (19) peeling (4) poor (7) pricey (32) problem (33) ridiculous (5) rock (36) rough (7) shame (4) slow (12) smell (13) sophisticated (4) terrible (8) tiny (10) unfortunate (12) worn (4) worst (10) wrong (13)

Mistake

Appears in 10 comments.

The following words were used in comments with Mistake:
bill (2) hotel (2) offers (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ' I understand mistakes happen, but when there is no offer to make it right that is poor service.

"Dissapointed " Read full review on TripAdvisor 8/30/2010 Vote

2. At first I thought it was a mistake that I certainly wasn't going to mention to anyone, for fear of hurting someone's feelings.

"I, the picky wonder, cannot say enough great things about this place " Read full review on TripAdvisor 2/16/2010 Vote

3. Every employee we dealt with was quick to apologize for any mistakes, offer helpful suggestion and all took the same initiative to right any wrongs.

"Exceeded all our expectaions " Read full review on TripAdvisor 1/16/2010 Vote

4. We were told this was a mistake of Expedia in the reservation and the mistake was corrected, but only after we complained repeatedly.

"Great hotel, average value " Read full review on TripAdvisor 8/22/2009 Vote

5. They really didn't get one thing right during our entire honeymoon (except that after I requested the amenity we were promised, they did send up an amenitiy -- and then sent one the following night as well - I'm sure this was a mistake).

"Just okay " Read full review on TripAdvisor 3/4/2009 Vote

6. That would have been our biggest mistake.

"unforgettable!! " Read full review on TripAdvisor 8/1/2006 Vote

7. I informed the hotel of its mistake, and the agent did not really even seem to care how the mistake happened.

"3 Star Facilities and Service; 5 Star Location " Read full review on TripAdvisor 5/18/2006 Vote

8. They were nice about reversing the mistakes, but check your bill very carefully for incorrect items.

"Okay Value for Price... Watch Your Bill " Read full review on TripAdvisor 1/15/2005 Vote

9. When we checked out, there were several mistakes on our bill.

"Okay Value for Price... Watch Your Bill " Read full review on TripAdvisor 1/15/2005 Vote

10. There were so many mistakes that it should have been embarrassing to the hotel.

"Check your hotel bill! " Read full review on TripAdvisor 8/18/2004 Vote