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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 17 comments. 
The following words were used in comments with Lack:
beach (4)   dining (3)   experience (2)   good (3)   hotel (4)   lacking (17)   modern (2)   night (2)   resort (2)   room (2)   service (4)   special (2)   staff (2)   water (2)    
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1. So our experience was fine but the hotel was lacking in a critically important area - service.
"No bitterness here but not a great hotel " Read full review on TripAdvisor   1/16/2011 Vote      
2. However, we were very disappointed at the lack of sand beach there.
"Overall, a very average experience at higher-than-average prices. " Read full review on TripAdvisor   7/21/2010 Vote      
3. Let me start by saying the hotel is very good, but it lacks what most people that go to Hawaii want: a beach.
"Like the Hapuna Beach more.. " Read full review on TripAdvisor   2/21/2010 Vote      
4. The reviews stated that the service lacked and employees were less than happy to serve the guests.
"Exceeded all our expectaions " Read full review on TripAdvisor   1/16/2010 Vote      
5. lack of restaurant options for late dining.
"Quiet hotel, nice location " Read full review on TripAdvisor   4/24/2009 Vote      
6. lacked some of the special details that other 4*+ hotels around the world have delivered, didn't have special touches.
"Quiet hotel, nice location " Read full review on TripAdvisor   4/24/2009 Vote      
7. We ate at Brown's one night and it was really good - and another night we got room service from Norio's Sushi house and it was ok, but we felt that the resort was really lacking the major dining experience we were looking for.
"Fabulous stay! " Read full review on TripAdvisor   2/11/2009 Vote      
8. The lack of dining options isn't necessarily the hotel's fault - the make-up of the Kohala Coast is such that the properties are very spaced out, with no development in between.
"Wonderful Hotel, Great Vacation " Read full review on TripAdvisor   12/5/2008 Vote      
9. Personally, I prefer a beach with wave action; I found the lagoon water a bit 'sour' due to the lack of cleansing via wave action.
"Unbiased in depth review from frequent traveller " Read full review on TripAdvisor   11/12/2008 Vote      
10. I noticed a similar lack of shade at the beach, but we didn't hang out there.
"Not the luxury experience we expected " Read full review on TripAdvisor   6/26/2007 Vote      
   
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