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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Horrible
Appears in 12 comments. 
The following words were used in comments with Horrible:
floor (2)   food (2)   hotel (7)   night (5)   room (3)   view (2)    
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1. After a horrible first night at a different hotel we switched to the Fairmont Orchid.
"Fairmont Orchid was wonderful - our vacation very special - we will definitely be returning! " Read full review on TripAdvisor   2/14/2011 Vote      
2. Had horrible service one night at Norio's - one of the worst waitresses we've ever encountered.
"Good, not Great " Read full review on TripAdvisor   6/10/2010 Vote      
3. Also, when we first checked in, our room was a second floor golf course, maintenance shack view (horrible) when we had specifically requested and were promised a higher floor ocean view.
"Nice place - five star prices but not five star resort.. I'd go back with set and agreed to reservations - in writing. " Read full review on TripAdvisor   6/6/2010 Vote      
4. After getting there and seeing how horrible it was my husband was on a mission to find us another hotel to spend the remainder of our vacation.
"The next best thing to the 4 seasons! " Read full review on TripAdvisor   3/21/2010 Vote      
5. Cons:Not a good location, depressing drive in and out every time, HORRIBLE spa/salon staff.
"So-So, some positives, some negatives. " Read full review on TripAdvisor   9/1/2009 Vote      
6. The VOG was HORRIBLE.
"Staff really makes the Orchid great! " Read full review on TripAdvisor   5/25/2008 Vote      
7. Our compliment to the hotel was on the last night when our flight was cancelled after a long night of waiting most passengers were taken to a really horrible hotel near the airport.
"Great Hotel, some concerns " Read full review on TripAdvisor   1/20/2008 Vote      
8. For the price of the room ($1200/night) plus food and activities, this was a horrible value.
"overpriced, go to kona village resort instead " Read full review on TripAdvisor   4/16/2007 Vote      
9. These little annoyances all lead to my last day and the horrible stress involved.
"I ended up leaving more stressed than when I arrived " Read full review on TripAdvisor   2/15/2007 Vote      
10. Dining at the hotel was crowded (had to wait 45 minutes for breakfast) , the food was horrible, and expensive.
"Could Not Wait To Leave This Place " Read full review on TripAdvisor   5/27/2006 Vote      
   
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