The Fairmont Orchid, Hawaii, Kamuela, Slow

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Rank

1st

Out of 22

The Fairmont Orchid, Hawaii	Average Price: $350 Check Rates

Hotel Class:

1 North Kaniku Drive Kohala

Kamuela, 96743 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (4) annoy (18) avoid (8) awful (5) bad (39) barely (4) chipped (8) complain (15) complaint (16) dated (22) difficult (4) dirty (13) disappoint (42) disturbing (4) downside (6) expensive (87) hard (18) hardly (5) hassle (8) horrible (7) inconvenient (5) issue (16) lack (6) loud (6) mediocre (9) misleading (4) mistake (6) negative (40) noise (6) noisy (5) outdated (7) outrageous (5) overpriced (19) peeling (4) poor (7) pricey (32) problem (33) ridiculous (5) rock (36) rough (7) shame (4) slow (12) smell (13) sophisticated (4) terrible (8) tiny (10) unfortunate (12) worn (4) worst (10) wrong (13)

Slow	Appears in 24 comments.

The following words were used in comments with Slow:
appearance (3) beach (3) desk (2) food (6) good (4) great (2) hotel (2) local (2) pool (3) quality (2) service (15) staff (3)

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1. The service at the front desk at check in was very slow (likely due to only one person working at the desk) and unapologetic about it.

"No bitterness here but not a great hotel " Read full review on TripAdvisor 1/16/2011 Vote

2. The hotel raves about their Beach Boys (lagoon employees) but I found them to be grumpy and slow.

"GOUGED " Read full review on TripAdvisor 4/26/2010 Vote

3. Given the economy and need to make people feel valued, service was slow and indifferent.

"Not up to snuff " Read full review on TripAdvisor 3/6/2010 Vote

4. The wait staff was a little slow.

"Beautiful resort! Hopefully there are plans for a little room refurb.. " Read full review on TripAdvisor 2/2/2010 Vote

5. Service was very slow most of the time; securing a beach umbrella is impossible without waking up at 7 or booking a cabana for the day ($30).

"Great hotel, average value " Read full review on TripAdvisor 8/22/2009 Vote

6. It was very good, but the service was very slow.

"Great Resort! " Read full review on TripAdvisor 7/6/2009 Vote

7. The staff confirmed the bookings were slow.

"Fairmont Orchid - Recession is here too " Read full review on Expedia 4/1/2009 Vote

8. Service is good (slow at the pool) in any location.

"Unbiased in depth review from frequent traveller " Read full review on TripAdvisor 11/12/2008 Vote

9. Food service was ok and at times a little slow but the great quality of the food made up for it.

"Great Hotel, some concerns " Read full review on TripAdvisor 1/20/2008 Vote

10. When we arrived, the staff said we would 'have the place to yourselves' because it was so slow, but I never saw those hammocks empty.

"Good and Bad " Read full review on TripAdvisor 12/5/2007 Vote