Sheraton Waikiki, Honolulu, Terrible

OpinionWell's Blog

Home » United States » Hawaii » Honolulu Destinations » Honolulu Hotels » Sheraton Waikiki

OpinionWell
Rank

18th

Out of 165

Sheraton Waikiki	Average Price: $282 Check Rates

Hotel Class:

2255 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 8 of 17
Average review rating: 3.71

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (80) , MyTravelGuide (157) , Travelocity (18) , TripAdvisor (1223) , YahooTravel (36)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (14) annoy (32) avoid (24) awful (13) bad (126) big deal (23) broken (12) chipped (12) complain (99) complaint (53) dated (23) difficult (29) dirty (46) disappoint (137) disgust (13) downside (22) expensive (131) frustrated (13) hard (73) hardly (16) horrible (30) inconvenient (17) issue (117) lack (44) loud (48) mold (15) negative (60) noise (149) noisy (55) outdated (16) overpriced (29) poor (41) pricey (49) problem (136) ridiculous (24) roach (13) rock (16) rude (39) sad (18) slow (39) smell (46) terrible (29) tiny (39) too small (15) uncomfortable (33) unfortunate (45) weird (22) worn (18) worst (40) wrong (31)

Terrible

Appears in 36 comments.

The following words were used in comments with Terrible:
bathroom (2) bed (5) buffet (2) clean (2) desk (2) experience (4) food (3) great (3) hotel (10) lobby (2) night (2) noise (4) not (4) pool (2) room (8) service (4) smell (2) view (2) walking (2) wondering (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The Sheraton was a beautiful hotel in a wonderful setting, but the furnishings and beds were terrible.

"Sheraton is nice hotel, but furnishings and beds are lousy " Read full review on TripAdvisor 5/7/2012 Vote

2. It didn't help that the weather was terrible for the duration of my stay.

"Amazing view and impressive pools " Read full review on TripAdvisor 3/23/2012 Vote

3. I can live with a room being quite basic if the service was great, but when it's not, and you pay a huge amount + tax + resort fee for terrible service- you come away feeling completely ripped off.

"No customer service or care... " Read full review on TripAdvisor 2/20/2012 Vote

4. Absolutely terrible.

"Very average hotel, very poor service and ugly rooms. " Read full review on TripAdvisor 2/20/2012 Vote

5. I would have rated the hotel higher -- and this is going to sound crazy -- but the elevator situation is terrible.

"Outstanding option on the beach in Waikiki " Read full review on TripAdvisor 12/28/2011 Vote

6. The main negative experience was the noise - we had a city view and were 7 floors up, but the noise at night was terrible.

"Great location, decent accomodations " Read full review on TripAdvisor 11/21/2011 Vote

7. Rumfire Lounge is great, however, we started out there with a terrible experience.

"A mixed bag but overall very good. " Read full review on TripAdvisor 11/1/2011 Vote

8. Front desk reception was indifferent and service at the inside concierge was terrible with scowls and absolutely no personal interface.

"A mixed bag but overall very good. " Read full review on TripAdvisor 11/1/2011 Vote

9. Other than that, it's been terribly disappointing for us to see what was once a stellar experience from every angle head downhill so quickly.

"Our second trip to the Sheraton Waikiki..." " Read full review on TripAdvisor 8/31/2011 Vote

10. It wasn't a particularly impressive spread but wasn't terrible.

"Nice view, unimpressive rooms " Read full review on TripAdvisor 8/25/2011 Vote