Sheraton Waikiki, Honolulu, Poor

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Rank

18th

Out of 165

Sheraton Waikiki	Average Price: $282 Check Rates

Hotel Class:

2255 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 8 of 17
Average review rating: 3.71

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (80) , MyTravelGuide (157) , Travelocity (18) , TripAdvisor (1223) , YahooTravel (36)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (14) annoy (32) avoid (24) awful (13) bad (126) big deal (23) broken (12) chipped (12) complain (99) complaint (53) dated (23) difficult (29) dirty (46) disappoint (137) disgust (13) downside (22) expensive (131) frustrated (13) hard (73) hardly (16) horrible (30) inconvenient (17) issue (117) lack (44) loud (48) mold (15) negative (60) noise (149) noisy (55) outdated (16) overpriced (29) poor (41) pricey (49) problem (136) ridiculous (24) roach (13) rock (16) rude (39) sad (18) slow (39) smell (46) terrible (29) tiny (39) too small (15) uncomfortable (33) unfortunate (45) weird (22) worn (18) worst (40) wrong (31)

Poor	Appears in 44 comments.

The following words were used in comments with Poor:
average (3) bar (2) bathroom (3) breakfast (2) cares (2) cleanliness (3) food (4) good (4) great (4) guest (3) hotel (6) housekeeping (4) liked (3) not (13) pool (4) quality (4) room (10) service (12) value (2) view (3)

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1. Housekeeping didn't come at all one day and when they did, did a poor job.

"Would not stay here again " Read full review on TripAdvisor 4/23/2012 Vote

2. Housekeeping did a poor job, tub and carpet floor was dirty upon check-in.

"Just Okay! " Read full review on TripAdvisor 3/26/2012 Vote

3. In fact, the TV signal went out a lot and sometimes didn't come back for 20 minutes or more (I'm guessing this was mostly due to the poor weather conditions and is probably not a frequent occurrence).

"Amazing view and impressive pools " Read full review on TripAdvisor 3/23/2012 Vote

4. The quality of the TV signal was very poor (not HD) and not that many channels were available.

"Amazing view and impressive pools " Read full review on TripAdvisor 3/23/2012 Vote

5. Restaurants are overpriced and average, the beach is poor in front of the hotel and the pool area is way to small for the amount of guests that this hotel holds.

"They call this a Sheraton? " Read full review on TripAdvisor 2/26/2012 Vote

6. Room cleanliness is poor.

"No customer service or care... " Read full review on TripAdvisor 2/20/2012 Vote

7. The amount of poor people that go without seats is disgusting.

"No customer service or care... " Read full review on TripAdvisor 2/20/2012 Vote

8. The pillows are awful- the bathrooms are basic, and the cleanliness is quite poor.

"No customer service or care... " Read full review on TripAdvisor 2/20/2012 Vote

9. My poor daughter had her IPhone lifted/stolen last night whilst we sat at dinner in the Sheraton's Yoshiya Restaurant.

"IPhone stolen whilst on table at Sheraton Yoshiya Restaurant " Read full review on TripAdvisor 12/18/2011 Vote

10. The other facilities like the pool (which is way we booked here) are excellent and brought the rating up from a poor but really we were left feeling less than impressed.

"No star rating.... and it shows " Read full review on TripAdvisor 12/6/2011 Vote