Sheraton Waikiki, Honolulu, Frustrated

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Rank

18th

Out of 165

Sheraton Waikiki	Average Price: $282 Check Rates

Hotel Class:

2255 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 8 of 17
Average review rating: 3.71

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (80) , MyTravelGuide (157) , Travelocity (18) , TripAdvisor (1223) , YahooTravel (36)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (14) annoy (32) avoid (24) awful (13) bad (126) big deal (23) broken (12) chipped (12) complain (99) complaint (53) dated (23) difficult (29) dirty (46) disappoint (137) disgust (13) downside (22) expensive (131) frustrated (13) hard (73) hardly (16) horrible (30) inconvenient (17) issue (117) lack (44) loud (48) mold (15) negative (60) noise (149) noisy (55) outdated (16) overpriced (29) poor (41) pricey (49) problem (136) ridiculous (24) roach (13) rock (16) rude (39) sad (18) slow (39) smell (46) terrible (29) tiny (39) too small (15) uncomfortable (33) unfortunate (45) weird (22) worn (18) worst (40) wrong (31)

Frustrated

Appears in 15 comments.

The following words were used in comments with Frustrated:
elevator (2) guest (2) hotel (3) room (2) towel (2)

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1. If you show up at noon you will inevitably be frustrated by the fact that half the seats are empty but all are 'taken' by guests that just put a towel down and left for a few hours.

"Average, but not in a bad way " Read full review on TripAdvisor 4/13/2012 Vote

2. Very frustrating.

"Good, but very expensive for what you get " Read full review on TripAdvisor 4/4/2012 Vote

3. So, i was frustrated that a -big name in the hotel industry.

""nice view but not great about the cleanliness" " Read full review on TripAdvisor 1/28/2012 Vote

4. The only negatives - our room itself was on the small side, and really just average for this tyoe of hotel, but we didnt spend much time there anyway, and the wifi access could be a bit frustrating from a mobile device (took a bit of trying to connect from iphone/tablet).

"Great hotel on Waikiki beach " Read full review on TripAdvisor 11/27/2011 Vote

5. What made it even more frustrating is that it seemed like everyone would come down at 8 am, lay down their towels and then disappear.

"Decent hotel but would not stay here again " Read full review on TripAdvisor 7/31/2011 Vote

6. While this was frustrating, I was happy that the hotel offered us the use of one of their hospitality rooms for half an hour later in the day so that we could freshen up before our flight.

"Mixed Review " Read full review on TripAdvisor 7/22/2011 Vote

7. **But get this (which is indicative of the service we had at both of our previous years' visits): I'm afraid I wasn't great at hiding my frustration but got over it and resigned myself to holding the glasses of water for each of our girls.

"Back again and happy to be at this great hotel! " Read full review on TripAdvisor 3/18/2011 Vote

8. The managers need better training or confidence when dealing with bad behaviour as it effected a lot of people in the pool and the lack of follow through with us was most frustrating .

"Poor management of pool area " Read full review on TripAdvisor 3/8/2011 Vote

9. Long lines at times, frustrating having to wait to be seated.

"Great location, stunning ocean views, disappointing customer service in dealing with complaint " Read full review on TripAdvisor 5/27/2010 Vote

10. Speaking of that waiting for the elevator can become rather frustrating.

"Good place to stay " Read full review on TripAdvisor 5/19/2010 Vote