Sheraton Waikiki, Honolulu, Issue

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Rank

18th

Out of 165

Sheraton Waikiki	Average Price: $282 Check Rates

Hotel Class:

2255 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 8 of 17
Average review rating: 3.71

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (80) , MyTravelGuide (157) , Travelocity (18) , TripAdvisor (1223) , YahooTravel (36)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (14) annoy (32) avoid (24) awful (13) bad (126) big deal (23) broken (12) chipped (12) complain (99) complaint (53) dated (23) difficult (29) dirty (46) disappoint (137) disgust (13) downside (22) expensive (131) frustrated (13) hard (73) hardly (16) horrible (30) inconvenient (17) issue (117) lack (44) loud (48) mold (15) negative (60) noise (149) noisy (55) outdated (16) overpriced (29) poor (41) pricey (49) problem (136) ridiculous (24) roach (13) rock (16) rude (39) sad (18) slow (39) smell (46) terrible (29) tiny (39) too small (15) uncomfortable (33) unfortunate (45) weird (22) worn (18) worst (40) wrong (31)

Issue

Appears in 123 comments.

The following words were used in comments with Issue:
area (10) desk (9) few (7) friendly (5) guest (7) helpful (5) hotel (29) housekeeping (8) lacking (4) management (12) need (5) never (7) noise (12) not (27) pool (14) problem (4) room (25) service (8) shower (7) staff (19)

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1. This was handled in a friendly and efficient manner, but I do wonder why we were put in that room to begin with given the obvious issue.

"Mixed bag " Read full review on TripAdvisor 5/22/2012 Vote

2. We had some issues with people smoking on our non-smoking floor which eventually got corrected.

"Great Location Hotel in Waikiki " Read full review on TripAdvisor 5/11/2012 Vote

3. The front of the hotel is a sea wall not a sandy beach but that is just a few steps a way, and not an issue for me.

"3.5* Mixed feelings: Location and Pools Good, Everything Else Okay " Read full review on TripAdvisor 4/25/2012 Vote

4. ( You can request some extra pillows and pad them up if it's an issue.

"Second time stay after the complete remodel " Read full review on TripAdvisor 4/23/2012 Vote

5. The other issue I had was with smokers.

"Great Location, Fun Pool " Read full review on TripAdvisor 4/17/2012 Vote

6. The bathroom will soon need a redo but worked without any issues.

"Nice hotel in heart of Waikiki " Read full review on TripAdvisor 4/12/2012 Vote

7. The rest of the stay, housekeeping was not an issue.

"Good...but not great. " Read full review on TripAdvisor 4/11/2012 Vote

8. Some kind of issues with management and the housekeeping staff.

"Good...but not great. " Read full review on TripAdvisor 4/11/2012 Vote

9. Only issue was late cleaning of rooms,sometimes after 3p.

"Pleasantly Surprised " Read full review on TripAdvisor 3/7/2012 Vote

10. Complaints about low floor and noise/view issues have not been a problem.

"Location is everything. " Read full review on TripAdvisor 3/3/2012 Vote