3. 3) No 24 hour room service - we starved after arrival at midnight (I was shocked that about this for 1,000+ rooms) 4) even though recently remodeled still run down in rooms for example our balcony furniture appeared very old had pealing paint with back support removed and shower faucet was broken 5) although location is central, it's the part of Wakiki beach that house little or no sand 6)Our room phone began beeping for no reason at 6:30 am and woke us up -perhaps broken like the many other things.