The Westin New York at Times Square, New York City, Staff

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OpinionWell
Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (116) bar (241) bath (77) bathroom (450) bed (492) bill (67) breakfast (317) charge (91) check in (395) check out (80) checkout (36) closet (28) complimentary (53) concierge (226) cost (98) deal (87) decor (70) dinner (90) food (235) front desk (271) gym (70) hotel (3099) housekeeping (123) lobby (196) location (1306) manager (98) mini bar (36) minibar (26) money (103) parking (38) pillow (47) price (254) rate (147) recommend (308) restaurant (383) room (3506) room service (121) service (637) sheets (40) shower (308) spa (51) staff (1028) street (316) suite (83) towel (113) value (72) view (700) walk (324) water pressure (27) wireless (74)

Staff

Appears in 1028 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
clean (78) comfortable (36) concierge (47) courteous (37) desk (106) excellent (43) extremely (45) friendly (266) good (53) great (120) helpful (307) hotel (262) location (81) nice (67) pleasant (41) polite (51) reception (42)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff are truly amazing- always friendly and helpful.

"How to be spoiled in New York City! " Read full review on TripAdvisor 5/22/2012 Vote

2. The staff were helpful and very friendly any problems were dealt with promptly.

"april in new york " Read full review on TripAdvisor 5/21/2012 Vote

3. The staff especially the front desk was very helpful and pleasant.

"Short New York family visit " Read full review on TripAdvisor 5/18/2012 Vote

4. I felt that some staff was excellent but a few were lackluster at best.

"Great location, will be much better once renovation is complete " Read full review on TripAdvisor 5/18/2012 Vote

5. The event manager and staff were great to work with and for that, I would definitely use this hotel in the future for business/event space.

"Great location, will be much better once renovation is complete " Read full review on TripAdvisor 5/18/2012 Vote

6. He was the only helpful staff.

"Only thing going for it is the location. " Read full review on TripAdvisor 5/7/2012 Vote

7. The staff was very friendly and accommodating.

"Fantastic Choice " Read full review on TripAdvisor 5/2/2012 Vote

8. The hotel staff were helpful and friendly.

"Clean- friendly in the Heart of everything! " Read full review on TripAdvisor 4/30/2012 Vote

9. So, all in all - staff went out of their way to help in everything.

"Fantastic New York Experience - what a room " Read full review on TripAdvisor 4/27/2012 Vote

10. The staff were very good and helpful.

"Fantastic New York Experience - what a room " Read full review on TripAdvisor 4/27/2012 Vote