The Westin New York at Times Square, New York City, Lobby

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OpinionWell
Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (116) bar (241) bath (77) bathroom (450) bed (492) bill (67) breakfast (317) charge (91) check in (395) check out (80) checkout (36) closet (28) complimentary (53) concierge (226) cost (98) deal (87) decor (70) dinner (90) food (235) front desk (271) gym (70) hotel (3099) housekeeping (123) lobby (196) location (1306) manager (98) mini bar (36) minibar (26) money (103) parking (38) pillow (47) price (254) rate (147) recommend (308) restaurant (383) room (3506) room service (121) service (637) sheets (40) shower (308) spa (51) staff (1028) street (316) suite (83) towel (113) value (72) view (700) walk (324) water pressure (27) wireless (74)

Lobby

Appears in 196 comments.

80% wrote positive comments about lobby

The following words were used in comments with Lobby:
clean (9) dark (9) desk (11) elevator (10) floor (22) free (16) friendly (8) great (20) hotel (53) impressed (8) liked (13) modern (9) nice (27) spacious (8) staff (16) walking (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff were helpful and friendly and there is the free use of a computer and printer in the lobby to check in for your onward flight.

"Good Hotel, Great Location " Read full review on TripAdvisor 4/23/2012 Vote

2. My main complaint with this hotel is the lack of free wi-fi in the lobby.

"Great hotel, great location " Read full review on TripAdvisor 4/1/2012 Vote

3. This hotel has a nice lobby with lots of seating & free wifi.

"Great location in a great city! " Read full review on TripAdvisor 3/5/2012 Vote

4. Wifi came included in our room package (otherwise it's $15/day or free in the lobby).

"Great location in a great city! " Read full review on TripAdvisor 3/5/2012 Vote

5. The lobby was spacious and clean.

"Awesome Property Near Times Square " Read full review on TripAdvisor 3/3/2012 Vote

6. Smack in middle of NY, but rooms are quiet and lobby is spacious.

"Great location, comfy room. oasis in NYC. " Read full review on TripAdvisor 2/28/2012 Vote

7. Once inside, we were asked by the two bell men at the curb lobby desk if we wanted help.

"A horrendous after-Christmas stay " Read full review on TripAdvisor 2/8/2012 Vote

8. The lobby is very beautiful with it's modern furnishings and an added bonus is the fact that it is connected to the entertainment center next door, which includes a movie theater and several restaurants.

"Another great stay at the Westin! " Read full review on TripAdvisor 2/6/2012 Vote

9. The lobby is tasteful and spacious with dark woods and contemporary touches that are not tacky- rare for a hotel.

"Tasteful tower in a tacky place " Read full review on TripAdvisor 1/30/2012 Vote

10. The lobby was nice and the renovated rooms (make sure you ask for one) were up to par with Westin standards.

"Heavenly in NYC " Read full review on TripAdvisor 1/23/2012 Vote