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OpinionWell
Rank
77th
Out of 676

The Westin New York at Times Square

Average Price: $433  
 
Hotel Class:
270 West 43rd Street
New York City, 10036 View map  
4-Star Hotel Rank: 32 of 106
Average review rating: 4.16
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)
SAFE TO BOOK ? (3/5 issues found)
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Check in
Appears in 387 comments. 
77% wrote positive comments about check in
The following words were used in comments with Check in:
clean (19)   desk (36)   easy (27)   floor (34)   free (15)   friendly (35)   great (23)   helpful (25)   hotel (48)   lobby (18)   luggage (14)    
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1. One of the two rooms we booked was ready at 2pm, and they allowed us to check in, which was fantastic especially after a long 7-hour flight.
"High Quality Good Hotel " Read full review on TripAdvisor   5/4/2012 Vote      
2. 5 minutes is a perfectly fine wait time for check in so I really can't complain.
"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor   4/23/2012 Vote      
3. Being a Gold level SPG member I was also upgraded at check in which was nice.
"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor   4/23/2012 Vote      
4. Still, all in all, Starwood has made a loyal guest of our family with its easy redemption point and finally offering a few complimentary at check ins.
"Perfect for a weekend on Broadway! " Read full review on TripAdvisor   4/21/2012 Vote      
5. The service at this hotel is flawless from the greeting at check in through the entire stay.
"Great Westin service with terrific location " Read full review on TripAdvisor   4/6/2012 Vote      
6. My room was clean upon check-in but i wasn 't particulary impressed by the service the maid provided even though I always leave a 5-7$ tip on the bed.
"Wonderful location " Read full review on TripAdvisor   3/28/2012 Vote      
7. The check in staff and bellman were very friendly and as our weekend went on and things came up, they were very helpful and accommodating.
"Excellent property " Read full review on TripAdvisor   3/27/2012 Vote      
8. My husband, who made the booking, is Starwood Platinum and I felt I was treated especially well at check in, perhaps better than at other Starwood locations around the country.
"Can't beat the location " Read full review on TripAdvisor   3/25/2012 Vote      
9. Upon arrival and check-in I was greeted by an employee who was extremely friendly.
"Fantastic hotel " Read full review on TripAdvisor   3/18/2012 Vote      
10. At check in Candice was the best.
"Right location; Great service " Read full review on TripAdvisor   3/13/2012 Vote      
   
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