The Westin New York at Times Square, New York City, Checkout

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OpinionWell
Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (121) , MyTravelGuide (1112) , Travelocity (70) , Expedia (53) , TripAdvisor (2135) , BedBugRegistry (20)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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amenity (116) bar (241) bath (77) bathroom (450) bed (492) bill (67) breakfast (317) charge (91) check in (395) check out (80) checkout (36) closet (28) complimentary (53) concierge (226) cost (98) deal (87) decor (70) dinner (90) food (235) front desk (271) gym (70) hotel (3099) housekeeping (123) lobby (196) location (1306) manager (98) mini bar (36) minibar (26) money (103) parking (38) pillow (47) price (254) rate (147) recommend (308) restaurant (383) room (3506) room service (121) service (637) sheets (40) shower (308) spa (51) staff (1028) street (316) suite (83) towel (113) value (72) view (700) walk (324) water pressure (27) wireless (74)

Checkout

Appears in 36 comments.

80% wrote positive comments about checkout

The following words were used in comments with Checkout:
efficient (2) hotel (3) recommend (2) secure (2) staff (2) store (2) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. You are allowed a 4:00pm checkout which was great.

"Disappointing " Read full review on TripAdvisor 10/16/2011 Vote

2. Checkout was efficient and the hotel looked after our bags until we were ready to go to the airport.

"Fantastic Hotel - Best Westin! " Read full review on TripAdvisor 10/13/2011 Vote

3. The check in and checkout staff were courteous, knowledgeable and efficient.

"Outstanding location for mixing business and pleasure that includes theater going in New York. " Read full review on TripAdvisor 3/1/2010 Vote

4. No issues with checkout, and was able to store bags in porterage until we were ready to depart the city.

"Great Location; Staff Very Helpful; " Read full review on TripAdvisor 3/1/2010 Vote

5. We also requested a late checkout - which was quickly agreed by the front desk staff.

"Fantastic New York Experience - what a room " Read full review on TripAdvisor 4/27/2012 Vote

6. I did not have to wait at all during checkout.

"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor 4/23/2012 Vote

7. Checkin was smooth and so was checkout.

"Mother's day weekendi girls trip " Read full review on TripAdvisor 3/13/2012 Vote

8. Technically you are supposed to check out at 11am so that means a typical guest could only access it for a very short period of time on their day of checkout.

"Club Atrium Room MAJOR disappointment because the Atrium Club is hardly open or accessible!!! " Read full review on TripAdvisor 2/16/2012 Vote

9. The express checkout would not work & apparently DOESN'T from within the room if you have an extended check-out time so allow time to deal with that.

"Club Atrium Room MAJOR disappointment because the Atrium Club is hardly open or accessible!!! " Read full review on TripAdvisor 2/16/2012 Vote

10. Although I qualified for 4pm late checkout (as a corporate preferred) they only gave us key access until 11am so I ended up being stranded in the hallway for 45 mins outside the room while waiting for security to let me in which was unacceptable.

"Club Atrium Room MAJOR disappointment because the Atrium Club is hardly open or accessible!!! " Read full review on TripAdvisor 2/16/2012 Vote