The Waldorf Astoria, New York City, Helpful

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Rank

51st

Out of 676

The Waldorf Astoria	Average Price: $432 Check Rates

Hotel Class:

301 Park Avenue

New York City, 10022 View map

4-Star Hotel Rank: 23 of 106
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 671 comments.

The following words were used in comments with Helpful:
arrival (25) concierge (82) courteous (28) desk (41) excellent (23) extremely (40) friendly (141) great (43) hotel (108) lobby (30) location (36) luggage (21) nice (40) not (53) polite (54) problem (21) reception (32) room (104) service (46) staff (371)

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1. Overall I would say as a family we had a very comfortable stay at the hotel and the staff were very helpful.

"Very good but not as a stunning as I expected. " Read full review on TripAdvisor 5/23/2012 Vote

2. Everything was perfect, from the large, newly-renovated room facing Park Avenue to the always-helpful staff.

"STAY ELSEWHERE- 5 Star Lobby, ZERO star Room " Read full review on TripAdvisor 5/21/2012 Vote

3. The staff are fairly helpful but I was a bit disappointed with the amenities allowed to Diamond members.

"Couldn't have been better! " Read full review on TripAdvisor 5/21/2012 Vote

4. The fitness room is very nice, plenty of towels, bottled water and helpful staff.

"Historic venue " Read full review on TripAdvisor 5/20/2012 Vote

5. The woman who helped us was warm, friendly, and genuinely interested in us.

"Personal service from really nice people " Read full review on TripAdvisor 5/17/2012 Vote

6. got to give a mention for Torro on the door this fella looked after us and was not a 'stuck up' as some of the others were thanks 'Torro ' you should be on the NYC tourist board what a help this fella was.

"Pure decadence " Read full review on TripAdvisor 5/17/2012 Vote

7. Here is just a little taste; as I come and go in the hallways there is a proactive good day sir, how are you, can I help with anything? Then while I sit at Oscar's bar, the bartender asks and then asks whats your pleasure.

"NYC's Great Wonders " Read full review on TripAdvisor 5/16/2012 Vote

8. are the sounds of very pleasant, sincerely happy and helpful folks who make this tiny city within a city run.

"NYC's Great Wonders " Read full review on TripAdvisor 5/16/2012 Vote

9. On arrival we were greeted politely and treated to a small gift of two free cocktails to help with our celebrations.

"Celebratory Stay May 2012 " Read full review on TripAdvisor 5/14/2012 Vote

10. Beautiful hotel inside, great location in the city, plenty bars and restaurants nearby and a few blocks from Times Square but it is overly expensive, even for New York, and a couple of the staff could use some help with their attitude to paying guests.

"Great location but not impressed by some of the service " Read full review on TripAdvisor 5/13/2012 Vote