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Rank
6th
Out of 197

InterContinental Boston

Average Price: $452  
 
Hotel Class:
510 Atlantic Avenue
Boston, 02210 View map  
4-Star Hotel Rank: 5 of 38
Average review rating: 4.15
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (140) , Travelocity (25) , TripAdvisor (893) , YahooTravel (7)
SAFE TO BOOK ? (2/5 issues found)
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Wrong
Appears in 24 comments. 
The following words were used in comments with Wrong:
desk (2)   good (2)   great (2)   hotel (8)   location (3)   management (2)   not (4)   phone (2)   recommend (2)   street (2)   walking (2)    
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1. My husband spoke to the duty manager, he said the message was wrong the reason they couldn't take it back was it is the law in the US apparently they were worried that we may have tampered or injected the bottle with something.
"Would not stay here again " Read full review on TripAdvisor   4/30/2012 Vote      
2. The hotel seemed to be off the beaten path, and my taxi driver actually took me to the wrong hotel first.
"Nice inside, somewhat remote " Read full review on TripAdvisor   8/13/2011 Vote      
3. nothing wrong with kiddos, but not relaxing.
"Great Location, Great Hotel " Read full review on TripAdvisor   6/16/2011 Vote      
4. Sadly I was wrong.
"Very plush elegant hotel shame about the service from some of the staff " Read full review on TripAdvisor   5/22/2011 Vote      
5. ) I assumed they had the wrong room and stayed in bed.
"Thoroughly unimpressed " Read full review on TripAdvisor   2/9/2011 Vote      
6. But I can say with confidence that the hotel did everything they could to turn this wrong right by taking care of our overnight guests, our parents, and us.
"We had a dream wedding (fire not withstanding) " Read full review on TripAdvisor   10/13/2010 Vote      
7. ( My cell phone was in the rental car) My travel agent could not understand what had gone wrong and recommended I check in as normal.
"rude front desk soured whole stay " Read full review on TripAdvisor   10/11/2010 Vote      
8. The customer is always wrong in the Boston Intercontinental.
"Terrible Hotel - never again.. " Read full review on TripAdvisor   10/8/2010 Vote      
9. I would also like to say that there was nothing wrong with the location.
"Will return " Read full review on TripAdvisor   6/28/2010 Vote      
10. Things occasionally are wrong with hotel stays no matter what the cost or reputation of the establishment, of course, but the difference between average and poor hotels and good ones is this kind of prompt and courteous response to rectify any issues.
"Nice hotel, very good service " Read full review on TripAdvisor   10/23/2009 Vote      
   
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