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Rank
6th
Out of 197

InterContinental Boston

Average Price: $452  
 
Hotel Class:
510 Atlantic Avenue
Boston, 02210 View map  
4-Star Hotel Rank: 5 of 38
Average review rating: 4.15
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (140) , Travelocity (25) , TripAdvisor (893) , YahooTravel (7)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 35 comments. 
The following words were used in comments with Rude:
beauty (2)   bed (2)   desk (9)   experience (3)   hotel (6)   management (4)   need (2)   not (15)   phone (4)   problem (3)   reception (2)   reviews (2)   room (9)   service (3)   special (2)   staff (6)   surprisingly (2)   unhelpful (2)   warm (3)   water (3)    
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1. The desk guy was expressionless, bored, rude and spoke so softly, they need to rethink his position as desk representative.
"All the right stuff but we will not return " Read full review on TripAdvisor   4/9/2012 Vote      
2. The hotel is very beautiful and elegant, the staff at the restaurants was extremely rude.
"Frequent traveler, sc " Read full review on TripAdvisor   9/23/2011 Vote      
3. I have read many complaints that the front desk is rude and doesn't care about you, but we certainly didn't experience any of that.
"Thought it was nice. " Read full review on TripAdvisor   9/3/2011 Vote      
4. I ended up tweeting INCBOS to tell them about the rude service, never was given a reply.
"Great location, Rudest Bar staff, ever.... " Read full review on TripAdvisor   7/19/2011 Vote      
5. Perhaps the people that found them unhelpful were rude and demanding.
"Excellent Hotel - Great Staff - Highly Recommended " Read full review on TripAdvisor   5/3/2011 Vote      
6. The hotel was not special or nice enough to overcome the surprisingly rude treatment from the manager.
"Would Not Stay Again " Read full review on TripAdvisor   2/19/2011 Vote      
7. I had read a couple of other reviews regarding rudeness, and I shrugged it off, but in the end it really did make me feel very uncomfortable as a paying guest.
"Would Not Stay Again " Read full review on TripAdvisor   2/19/2011 Vote      
8. The manager responded in a surprisingly rude and annoyed tone that he hadn't forgotten that I needed a room, yet it was nearing 7:00pm.
"Would Not Stay Again " Read full review on TripAdvisor   2/19/2011 Vote      
9. Much knocking and door bell ringing ensued, followed by an angry phone call and a member of staff rudely telling me to open the door for room service.
"Thoroughly unimpressed " Read full review on TripAdvisor   2/9/2011 Vote      
10. The boarded on the rude.
"Terrible Hotel - never again.. " Read full review on TripAdvisor   10/8/2010 Vote      
   
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