Hyatt Regency Chicago, Chicago, Wrong

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (16) annoy (32) avoid (52) awful (21) bad (112) big deal (14) broken (14) complain (63) complaint (64) dated (22) difficult (35) dirty (47) disappoint (97) disgust (12) downside (39) dusty (12) expensive (147) gross (11) hard (60) hassle (13) hate (11) horrible (22) inconvenient (15) issue (118) lack (35) loud (57) mistake (11) mold (18) negative (56) noise (134) noisy (57) outrageous (25) overbook (18) overpriced (29) poor (54) poorly (13) pricey (60) problem (164) ridiculous (33) rude (25) slow (50) smell (37) terrible (34) unacceptable (12) uncomfortable (13) unfortunate (35) urine (11) worn (15) worst (31) wrong (33)

Wrong

Appears in 92 comments.

The following words were used in comments with Wrong:
car (4) coffee (4) concierge (6) decorate (4) desk (6) floor (3) good (3) holiday (3) hotel (22) housekeeping (3) liked (6) location (4) nice (3) not (7) order (7) park (4) room (19) service (6) staff (4) towel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. You cant go wrong.

"Location Location Location! " Read full review on TripAdvisor 3/29/2012 Vote

2. The only complaints would be the concierge have me wrong directions to the spa inside the hotel.

"Nice Weekend in Chy Town " Read full review on TripAdvisor 3/27/2012 Vote

3. Once for dinner which was not good and the waitress got our order wrong twice but manager fixed it and gave us free dessert.

"Nice Weekend in Chy Town " Read full review on TripAdvisor 3/27/2012 Vote

4. Especially if you want to walk and take in the beautiful city landscape and museums you cannot go wrong.

"Great location, do the park and surf " Read full review on TripAdvisor 3/17/2012 Vote

5. The food at the bistro was ok- but the description for the bbq chicken was plain wrong.

"So disappointing...not a 4 star hotel. " Read full review on TripAdvisor 3/7/2012 Vote

6. The police said we did nothing wrong and suggested that the hotel produce a manager so that they could explain hotel poliicy to me.

"the hyatt dose'nt accept young black people " Read full review on TripAdvisor 2/27/2012 Vote

7. Boy, was I wrong.

"Very nice, exceeded my expectations " Read full review on TripAdvisor 12/27/2011 Vote

8. They kept giving us wrong information at the front desk, first they told us the sky deck closed at 10 when we showed up there we found out it closed at 8 which cut our time short, then we asked for our room to be cleaned and when we came back all they did was give us new towels.

"Worst service for a hyatt ever experienced!!! " Read full review on TripAdvisor 10/18/2011 Vote

9. We thought we wouldn't have a need to use it, but we were wrong, and it ended up being a small annoyance (until we found other solutions).

"Social Media manager goes above and beyond! " Read full review on TripAdvisor 10/11/2011 Vote

10. but I was wrong and plesantly surprised.

"Excellent location! " Read full review on TripAdvisor 10/1/2011 Vote