Hyatt Regency Chicago, Chicago, Terrible

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Hyatt Regency Chicago

OpinionWell
Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (16) annoy (32) avoid (52) awful (21) bad (112) big deal (14) broken (14) complain (63) complaint (64) dated (22) difficult (35) dirty (47) disappoint (97) disgust (12) downside (39) dusty (12) expensive (147) gross (11) hard (60) hassle (13) hate (11) horrible (22) inconvenient (15) issue (118) lack (35) loud (57) mistake (11) mold (18) negative (56) noise (134) noisy (57) outrageous (25) overbook (18) overpriced (29) poor (54) poorly (13) pricey (60) problem (164) ridiculous (33) rude (25) slow (50) smell (37) terrible (34) unacceptable (12) uncomfortable (13) unfortunate (35) urine (11) worn (15) worst (31) wrong (33)

Terrible

Appears in 113 comments.

The following words were used in comments with Terrible:
$ (5) bar (5) bathroom (12) busy (7) elevator (9) expectation (6) expense (5) experience (7) food (6) hotel (30) lighting (5) liked (5) location (5) not (20) price (8) room (32) service (23) staff (5) view (8) walking (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. and it is terrible.

"Don't eat the buffet! " Read full review on TripAdvisor 5/11/2012 Vote

2. We have yet to check out but service has been terrible.

"Too big for good service " Read full review on TripAdvisor 5/6/2012 Vote

3. Usually not in the mood to write reviews but this hotel is terrible as we have been moved twice to noisy rooms (one next to the elevator and the other next to the ice engines/ machine).

"Terrible Noise " Read full review on TripAdvisor 4/8/2012 Vote

4. One note, what appeared to be a 'Starbucks' in the lobby was not the real deal - my latte was instant from a machine and it was terrible.

"Great hotel in downtown Chicago " Read full review on TripAdvisor 4/1/2012 Vote

5. The overall experience was terrible and this is the worst Hyatt Regency we have ever stayed in.

"Not a positive experience " Read full review on TripAdvisor 11/16/2011 Vote

6. They wanted $12 or $13 for internet access, which is just a terrible policy, unless you want to intentionally annoy customers.

"Great locatio, great hotel " Read full review on TripAdvisor 10/14/2011 Vote

7. sure we tipped him but the rest of the one night stay the luggage guys asked for tips all the time Like this was the trump tower but any way long story short the view was terrible i think we seen people working in the other building and the refrigerator, don't up unless you want to pay 25 dollars so when you eat out bring own fridge or don't bring back doggy bags.

"If you not staying for a Long time " Read full review on TripAdvisor 10/1/2011 Vote

8. Paid internet service terrible did not work in room, had to change room 2 times and was offered free breakfast to compensate the problems, but still not the service I expected to get from a 4 star hotel at high rate per day.

"in bad shape " Read full review on TripAdvisor 9/22/2011 Vote

9. terrible, terrible customer service.

"We can't do anything about it. " Read full review on TripAdvisor 8/19/2011 Vote

10. Hotel wi-fi (not complimentary) was terribly slow and kept dropping.

"Great location, nice room, but can be noisy " Read full review on TripAdvisor 6/25/2011 Vote