Hyatt Regency Chicago, Chicago, Problem

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

a bit pricey (16) annoy (32) avoid (52) awful (21) bad (112) big deal (14) broken (14) complain (63) complaint (64) dated (22) difficult (35) dirty (47) disappoint (97) disgust (12) downside (39) dusty (12) expensive (147) gross (11) hard (60) hassle (13) hate (11) horrible (22) inconvenient (15) issue (118) lack (35) loud (57) mistake (11) mold (18) negative (56) noise (134) noisy (57) outrageous (25) overbook (18) overpriced (29) poor (54) poorly (13) pricey (60) problem (164) ridiculous (33) rude (25) slow (50) smell (37) terrible (34) unacceptable (12) uncomfortable (13) unfortunate (35) urine (11) worn (15) worst (31) wrong (33)

Problem

Appears in 451 comments.

The following words were used in comments with Problem:
$ (15) bed (22) cares (14) desk (15) elevator (17) floor (21) great (12) hot (15) hotel (102) never (20) night (18) noise (29) not (70) park (41) room (119) service (22) shower (13) staff (37) valet (13) water (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only problem: bed was too comfy.

"Great Location. Great Place. " Read full review on TripAdvisor 5/14/2012 Vote

2. I encountered this problem but upon talking to the front desk twice they took care of it.

"Great location in Chicago " Read full review on TripAdvisor 4/4/2012 Vote

3. On my return trip I had a small problem with the room I was given but the issue was resolved within minutes, the staff could not have handled it better and these things do happen occasionally.

"Great rooms, good location and friendly staff " Read full review on TripAdvisor 3/4/2012 Vote

4. Then, a staff whose name is Tiphani took care of my request immediately and solve the problem in a very nice manner.

"Kind Staffs to fulfill my requests quickly " Read full review on TripAdvisor 2/9/2012 Vote

5. I again encountered a problem with the maids repeatedly knocking even though I had a late check-out.

"My Staycation home away from home " Read full review on TripAdvisor 2/2/2012 Vote

6. The temperature in the room however seemed to be a problem.

"My Staycation home away from home " Read full review on TripAdvisor 2/2/2012 Vote

7. We stayed there 2 nights to attend a wedding over New Year's, so that might be why we encountered so many problems.

"Fabulous room and location but without fabulous service " Read full review on TripAdvisor 1/17/2012 Vote

8. The problem occurred when we settled for the night & then we heard noises from the neighboring room.

"Everything seems good except for... " Read full review on TripAdvisor 1/3/2012 Vote

9. Avi, at the check-in desk fixed the only minor problem I encountered, and did so with a smile.

"Great service " Read full review on TripAdvisor 12/20/2011 Vote

10. The beds were so comfy, my only problem with the room was the bathroom.

"Wonderful hotels with lots to do " Read full review on TripAdvisor 12/19/2011 Vote