Hyatt Regency Chicago, Chicago, Rude

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (16) annoy (32) avoid (52) awful (21) bad (112) big deal (14) broken (14) complain (63) complaint (64) dated (22) difficult (35) dirty (47) disappoint (97) disgust (12) downside (39) dusty (12) expensive (147) gross (11) hard (60) hassle (13) hate (11) horrible (22) inconvenient (15) issue (118) lack (35) loud (57) mistake (11) mold (18) negative (56) noise (134) noisy (57) outrageous (25) overbook (18) overpriced (29) poor (54) poorly (13) pricey (60) problem (164) ridiculous (33) rude (25) slow (50) smell (37) terrible (34) unacceptable (12) uncomfortable (13) unfortunate (35) urine (11) worn (15) worst (31) wrong (33)

Rude	Appears in 134 comments.

The following words were used in comments with Rude:
bathroom (5) car (7) concierge (7) customer (5) desk (16) extremely (7) friendly (9) guest (14) helpful (7) hotel (27) lobby (9) management (7) not (22) park (12) party (5) personable (10) room (35) service (13) staff (46) valet (10)

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1. The booking agent was soooo rude and short-tempered.

"Rude booking agent " Read full review on TripAdvisor 4/11/2012 Vote

2. Bartender was rude and unfriendly, we felt very rushed and ended up taking our food to go.

"Great night " Read full review on TripAdvisor 1/1/2012 Vote

3. Concierge always had a massive line and once you did get to talk to them they were pretty rude and wanted rid of you asap.

"Too big and impersonal. " Read full review on TripAdvisor 12/24/2011 Vote

4. The car attendant was rude.

"Service and cleanliness terrible " Read full review on TripAdvisor 9/16/2011 Vote

5. Hotel was just okay, most staff were rude.

"Bait and Switch " Read full review on TripAdvisor 6/12/2011 Vote

6. The staff was also rude.

"DO NOT STAY AT THIS HOTEL IF YOU VALUE YOUR MONEY AND SLEEP " Read full review on TripAdvisor 2/13/2011 Vote

7. The hotel offers highly impersonal service, I found the bell desk to be rude, Check-in a difficult process.

"Very Poor Service - Good Rooms & Location " Read full review on TripAdvisor 6/14/2010 Vote

8. Upon entry, we were greeted by 'Dan', a rude bell captain working the entrance driveway.

"2 Star Service for a 5 Star Price - LONG LINES & LONG WAITS Check In/Check Out - Valet " Read full review on TripAdvisor 5/10/2010 Vote

9. Work didn't work out, hotel was ok but pricey, people in Chicago are rude.

"NLR Chicago Trip " Read full review on TripAdvisor 2/2/2010 Vote

10. Every time I ate there, the waiter would bring the check to me immediately after taking my order, which I thought was rude.

"Hub of downtown with some down-sides " Read full review on TripAdvisor 11/14/2009 Vote