Hyatt Regency Chicago, Chicago, Poor

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (16) annoy (32) avoid (52) awful (21) bad (112) big deal (14) broken (14) complain (63) complaint (64) dated (22) difficult (35) dirty (47) disappoint (97) disgust (12) downside (39) dusty (12) expensive (147) gross (11) hard (60) hassle (13) hate (11) horrible (22) inconvenient (15) issue (118) lack (35) loud (57) mistake (11) mold (18) negative (56) noise (134) noisy (57) outrageous (25) overbook (18) overpriced (29) poor (54) poorly (13) pricey (60) problem (164) ridiculous (33) rude (25) slow (50) smell (37) terrible (34) unacceptable (12) uncomfortable (13) unfortunate (35) urine (11) worn (15) worst (31) wrong (33)

Poor	Appears in 232 comments.

The following words were used in comments with Poor:
bath (13) bathroom (30) bed (9) customer (12) experience (14) good (13) hotel (46) lacking (10) lighting (37) location (9) nice (13) not (31) quality (16) room (84) service (77) shower (11) small (10) staff (16) view (9) water (13)

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1. The staff is wonderful and they try to be accommodating but it doesn't make up for the poor quality of the ingredients nor the poor execution of the dishes.

"Don't eat the buffet! " Read full review on TripAdvisor 5/11/2012 Vote

2. Guest room, recently remodeled, is a great example of poor feng shui: the king-size bed was pulled away from its traditional spot against the wall, and literally plunked in the center of the room, facing the entry door and bathroom.

"Fantastic view; poor feng shui room " Read full review on TripAdvisor 4/12/2012 Vote

3. Service was poor, and also the suite was very big, I found it quite disappointing.

"I'd expect better, especially considering the price of the suite... " Read full review on TripAdvisor 4/4/2012 Vote

4. Average for everything and I give it poor marks for internet price, putting your stuff in mini-bar pentalty.

"Huge Convention Hotel " Read full review on TripAdvisor 3/31/2012 Vote

5. Breakfast: Not inviting environment, very loud, poor quality of food.

"Average hotel with good location " Read full review on TripAdvisor 3/27/2012 Vote

6. poor wifi.

"Nice experience with some quirks " Read full review on TripAdvisor 2/27/2012 Vote

7. standard (I would have angled for an upgrade, but the lady checking in beside me was expressing her outrage to the poor staff about her lack of upgrade, so I thought I'd do them a favor by keeping my mouth shut and just accept the room I actually paid for).

"Welcome to Planet Hyatt " Read full review on TripAdvisor 2/24/2012 Vote

8. The customer service at Stetson's Chop House, however, is poor.

"Nice " Read full review on TripAdvisor 12/27/2011 Vote

9. poor.

"Average..expected more from the Hyatt. " Read full review on TripAdvisor 11/20/2011 Vote

10. The biggest problem is the service quality and poor or lack of customer service and response from their employees.

"Nice renovation, BUT poor service and quality " Read full review on TripAdvisor 11/4/2011 Vote