Hyatt Regency Chicago, Chicago, Broken

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (16) annoy (32) avoid (52) awful (21) bad (112) big deal (14) broken (14) complain (63) complaint (64) dated (22) difficult (35) dirty (47) disappoint (97) disgust (12) downside (39) dusty (12) expensive (147) gross (11) hard (60) hassle (13) hate (11) horrible (22) inconvenient (15) issue (118) lack (35) loud (57) mistake (11) mold (18) negative (56) noise (134) noisy (57) outrageous (25) overbook (18) overpriced (29) poor (54) poorly (13) pricey (60) problem (164) ridiculous (33) rude (25) slow (50) smell (37) terrible (34) unacceptable (12) uncomfortable (13) unfortunate (35) urine (11) worn (15) worst (31) wrong (33)

Broken

Appears in 83 comments.

The following words were used in comments with Broken:
arrival (4) bathroom (16) condition (4) dirty (5) faucet (4) floor (8) great (4) heating (4) hotel (6) housekeeping (5) ice (4) internet (3) iron (5) lighting (6) nice (4) not (7) old (7) room (25) shower (8) wall (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lobby is grand but escalators were broken.

"Downtown Hyatt " Read full review on TripAdvisor 12/28/2011 Vote

2. Don't believe them if they say the machine is broken.

"Good location, good for a conference " Read full review on TripAdvisor 11/21/2011 Vote

3. The room was big enough, had no drawers, suposedly remodeled but carpet didn't reach the wall, toilet paper holder fell off constantly and shower head was broken.

"Apparently we stayed at the 2 star tower of a 4 star hotel. Who rates these places? " Read full review on TripAdvisor 7/1/2011 Vote

4. Internet modem was broken but tech came to replace it but took much longer then originally told.

"Nice hotel " Read full review on TripAdvisor 8/6/2010 Vote

5. The staff was all very friendly, and when we came back to our room on one 80 degree day to find that the air conditioner was broken, someone was sent up within 15 minutes.

"Excellent! " Read full review on TripAdvisor 6/14/2010 Vote

6. Remote control for the television was broken.

"Flashing Lights " Read full review on Expedia 2/2/2010 Vote

7. The iPod functionality on my clock was broken, no pens were provided in-room, and colleagues who stayed on other floors constantly complained about noise and distractions that prevented them from getting a good night's rest.

"Beautiful view... everything else disappointed " Read full review on TripAdvisor 12/2/2009 Vote

8. Our air unit was broken,so the temp was really hot upon arrival, but housekeeping was prompt to fix it.

"Hub of downtown with some down-sides " Read full review on TripAdvisor 11/14/2009 Vote

9. I was sure it was going to be broken.

"Excellent customer service, but watch their rates. " Read full review on TripAdvisor 10/8/2009 Vote

10. broken electrical outlets).

Read full review on MyTravelGuide 7/22/2009 Vote