Hyatt Regency Chicago, Chicago, Complaint

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (16) annoy (32) avoid (52) awful (21) bad (112) big deal (14) broken (14) complain (63) complaint (64) dated (22) difficult (35) dirty (47) disappoint (97) disgust (12) downside (39) dusty (12) expensive (147) gross (11) hard (60) hassle (13) hate (11) horrible (22) inconvenient (15) issue (118) lack (35) loud (57) mistake (11) mold (18) negative (56) noise (134) noisy (57) outrageous (25) overbook (18) overpriced (29) poor (54) poorly (13) pricey (60) problem (164) ridiculous (33) rude (25) slow (50) smell (37) terrible (34) unacceptable (12) uncomfortable (13) unfortunate (35) urine (11) worn (15) worst (31) wrong (33)

Complaint

Appears in 273 comments.

The following words were used in comments with Complaint:
$ (24) bathroom (10) bed (13) biggest (13) complaints (273) elevator (17) fee (12) guest (9) hotel (43) internet (11) liked (10) lobby (11) loud (10) night (13) not (23) park (29) room (57) service (12) staff (13) valet (9)

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1. Only complaint, internet connection fee, even in the lobby we had to pay for internet.

"Perfect for our Family!!! " Read full review on TripAdvisor 4/25/2012 Vote

2. The room was clean but my only complaint was that shower curtain had that old musty swimsuit smell.

"Great Hotel " Read full review on TripAdvisor 4/11/2012 Vote

3. We have no complaints.

"Great location and service " Read full review on TripAdvisor 4/10/2012 Vote

4. Our only complaint is that the first time we stayed, just 2 adults, we had a king bed, no problem.

"chicago over spring break! " Read full review on TripAdvisor 4/7/2012 Vote

5. Biggest complaints were elevators can be slow if the hotel is full.

"Nice convention hotel " Read full review on TripAdvisor 4/5/2012 Vote

6. ) Our only complaints (and they really are minor.

""Very, very good....close to perfect"...... " Read full review on TripAdvisor 3/30/2012 Vote

7. The only complaints would be the concierge have me wrong directions to the spa inside the hotel.

"Nice Weekend in Chy Town " Read full review on TripAdvisor 3/27/2012 Vote

8. So no complaints.

"Nice Weekend in Chy Town " Read full review on TripAdvisor 3/27/2012 Vote

9. and the breakfast is a little pricey but worth it, best hotel breakfast I have had so no complaints.

"Going above and Beyond!! " Read full review on TripAdvisor 3/20/2012 Vote

10. I had two complaints about this hotel (1) we were bothered by elevator noise even though we were 2 rooms away, and (2) valet parking was very slow to get our car and had a little trouble communicating.

"Good location " Read full review on TripAdvisor 3/13/2012 Vote