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Rank
184th
Out of 676

Flatotel

Average Price: $356  
 
Hotel Class:
135 West 52nd Street
New York City, 10019 View map  
4-Star Hotel Rank: 64 of 106
Average review rating: 3.32
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (43) , Travelocity (7) , TripAdvisor (468) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poorly
Appears in 13 comments. 
The following words were used in comments with Poorly:
area (2)   bedroom (4)   design (3)   elevator (5)   exceptional (2)   floor (2)   hotel (4)   large (2)   liked (2)   lobby (2)   much (2)   need (2)   room (9)   shower (3)   staff (2)   stains (2)   table (2)   useful (2)   water (3)    
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1. table seriously stained and damaged with 4 nasty seats, main seating uncomrortable and cheaply reupholstered in carpet-like material, cheap tv in main room had a remote that wouldn't change channels, no room for a seat in the one bedroom, kitchen appliances are old, cupboards had missing handles, ottoman was stained material, bed consistently poorly made up,bedroom tv poorly tuned and colour problems, 2 elevators for 46 floors, continental breakfast was plain and bread stale, and main restaurant waiter is 'slimey'.
"FLATOTEL..DONT BELIEVE THE VIDEO ADVERTISING HYPE! " Read full review on TripAdvisor   4/14/2012 Vote      
2. So again I don't know if we were treated poorly because we were in a discounted room, or that's just the way they are.
"Nice hotel in the heart of New York, not sure about service... " Read full review on TripAdvisor   3/23/2012 Vote      
3. The rooms while large were dingy and poorly lit.
"Not a Four Star Hotel " Read full review on TripAdvisor   12/8/2011 Vote      
4. Did they stay at the same hotel or is there some kind of parallel universe with some other Flatotel that people really like? The Flatotel we experienced was much in keeping with a number of the preceeding reviews: dimly lit, poorly maintained and much in need of renovation.
"Location, good sized room, but not much else. " Read full review on TripAdvisor   11/30/2011 Vote      
5. Once in the room I noticed how poorly they had been maintained.
"The dead flowers stinking up the lobby say it all. Will not return. " Read full review on TripAdvisor   6/23/2011 Vote      
6. It is poorly stocked and not all that filling.
"Not a nice as prior trips. " Read full review on TripAdvisor   5/24/2011 Vote      
7. Pros: good central location; large rooms for a central NYC hotel; essential amenities in room (ironing board, fridge, hairdryer); speedy housekeeping response; delis/cafes nearby for breakfastCons: dreary facade and minuscule check-in area -- you almost don't think you are in a hotel; adjacent buildings under scaffolding; only two elevators (plus service elevator that a member of staff encouraged me to use); no coffee/tea making option in bedroom or even on floor; excessive use of poorly applied gray paint creates institutional feel rather than the stylish look they were probably aiming for; elevator lobby area and inside of elevators need refreshing; no TV guide in room or via cable and poor reception; awkward layout of seating furniture and tables in room; paper cups rather than glasses in bedroom/bathroom -- all of the above are relatively minor complaints, but their cumulative effect made for a lackluster hotel stay.
"Good location but looking tired " Read full review on TripAdvisor   10/30/2010 Vote      
8. Water leaked everywhere from the poorly designed shower enclosure.
"Flat Decor and Services at the Flatotel " Read full review on TripAdvisor   9/26/2010 Vote      
9. Water leaked everywhere from the poorly designed shower enclosure.
"Flat Decor and Services at the Flatotel " Read full review on TripAdvisor   9/26/2010 Vote      
10. The shower is also poorly designed and gts water everywhere.
"Great location but has some issues, but still a good place to stay " Read full review on TripAdvisor   5/24/2010 Vote      
   
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