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OpinionWell
Rank
184th
Out of 676
Flatotel
Average Price: $356
Check Rates
Hotel Class:
135 West 52nd Street
New York City, 10019
View map
4-Star Hotel Rank:
64 of 106
Average review rating:
3.32
OpinionWell Value Index:
2
Traveler reviews analyzed:
BedBugRegistry
(
4
)
,
Expedia
(
43
)
,
Travelocity
(
7
)
,
TripAdvisor
(
468
)
,
YahooTravel
(
17
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
annoy
(9)
avoid
(6)
awful
(6)
bad
(50)
bed bugs
(10)
broke
(6)
broken
(29)
chipped
(16)
complain
(25)
complaint
(9)
dated
(22)
difficult
(9)
dingy
(9)
dirty
(40)
disappoint
(44)
disgust
(6)
downside
(8)
dump
(8)
expensive
(17)
filthy
(7)
frustrated
(8)
hard
(40)
horrible
(7)
inconvenient
(8)
issue
(32)
lack
(11)
loud
(14)
negative
(18)
noise
(27)
noisy
(19)
outdated
(14)
poor
(21)
poorly
(12)
problem
(70)
ridiculous
(6)
rock
(12)
rude
(27)
shock
(8)
slow
(58)
smell
(39)
stale
(13)
terrible
(10)
tiny
(12)
uncomfortable
(18)
unfortunate
(6)
unfriendly
(7)
weird
(7)
worn
(17)
worst
(10)
wrong
(9)
See more
Broken
Appears in 32 comments.
The following words were used in comments with
Broken:
area
(2)
arrival
(2)
bathroom
(5)
bed
(7)
carpet
(4)
clean
(4)
dirty
(6)
elevator
(3)
lighting
(4)
liked
(3)
need
(3)
night
(3)
not
(7)
old
(5)
pretty
(2)
reception
(2)
room
(16)
smoke
(2)
staff
(3)
suite
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
Nice whirlpool bath but didn't work and was
broken
in areas, not good.
"Great location, room disappointing from what website pictures show. "
Read full review
on
TripAdvisor
5/7/2012
Vote
2.
Mysterious stains on the furniture and a
broken
window hinge made me wish for the night to be over as soon as possible.
"Dirty and overpriced "
Read full review
on
TripAdvisor
4/5/2012
Vote
3.
Not the best start, fold away bed was
broken
and no put up bed in the room for third child.
"great position for Times Square "
Read full review
on
TripAdvisor
1/13/2012
Vote
4.
The elevator was dirty and smelly; the carpet was filty, the room was dirty, the lamps was
broken
but in working order.
"Filty and Uncomfortable Hotel in Great Location: "
Read full review
on
TripAdvisor
1/5/2012
Vote
5.
taps needed repairing and toilet seat was
broken
, bathroom door, floor and walls very dirty and windows looked like they were just about to fall out as plaster rotten from inside.
"Location good but hotel very tired "
Read full review
on
TripAdvisor
1/3/2012
Vote
6.
The lifts did seem to be
broken
every day and took forever to come when called for but really a minor issue.
"Perfect Location "
Read full review
on
TripAdvisor
12/16/2011
Vote
7.
The cover to the air conditioning unit was
broken
and fell off as soon as my husband opened it to adjust the room temperature.
"Flat Out Awful...Elevator Panel Fell on My Head... "
Read full review
on
TripAdvisor
11/22/2011
Vote
8.
Small things like the elevator lights are burned out, one of the lights over my bed was
broken
, room was pretty dark, TV was an old old 4x3 box, and so on.
"Hotel is tired and badly needs a refresh "
Read full review
on
TripAdvisor
11/10/2011
Vote
9.
3) Slow draining sink and bath in master en-suite4) Bed frame
broken
in master en-suite (resulting in sagging)I presented this to reception the next morning and told them I was going out and wanted these items fixing or an alternative room when I got back.
"Mixed feelings "
Read full review
on
TripAdvisor
4/25/2011
Vote
10.
A lot of things were
broken
(light knobs) and it looked not that clean.
"Worse hotel I have stayed... "
Read full review
on
TripAdvisor
12/20/2010
Vote
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