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Rank
40th
Out of 676

InterContinental The Barclay New York

Average Price: $434  
 
Hotel Class:
111 East 48th Street
New York City, 10017 View map  
4-Star Hotel Rank: 19 of 106
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (23) , MyTravelGuide (2733) , Travelocity (11) , TripAdvisor (1498) , YahooTravel (28)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unfriendly
Appears in 29 comments. 
The following words were used in comments with Unfriendly:
arrogant (2)   atmosphere (2)   bad (2)   clerk (5)   cold (2)   desk (11)   hotel (3)   impressed (2)   interior (2)   management (2)   not (4)   old (2)   outdated (2)   rude (8)   shop (3)   staff (25)   tip (2)   welcoming (2)    
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1. However, little if any excuse given for the wait, unfriendly check-in, no special welcome in recognition of my Platinum membership.
"Service - what service? " Read full review on TripAdvisor   2/21/2012 Vote      
2. I would not return here, I thought the check in staff were a bit starchy and unfriendly, perhaps I was spoilt with the friendliness in my Boston hotel,and other places we visited.
"Dissapointed expected more. " Read full review on TripAdvisor   12/13/2011 Vote      
3. Pros:-great location with quick breakfast spots right across the street-comfy couches near the gift shop-helpful conciergeCons:-priority desk staff was cold and unfriendly-door staff didn't actually offer to open doors or take our luggage? even after we tipped generously-bathrooms are small-overall cold feeling with staff, very few 'hellos' or 'welcomes'Overall, I expected a higher quality of service from IC staff.
"Eh, stay somewhere else " Read full review on TripAdvisor   1/2/2011 Vote      
4. Some of the staff were very unfriendly and openly showed that they were not happy with the tips given.
"far from a 5 star experience " Read full review on TripAdvisor   9/29/2009 Vote      
5. Gift shop clerk was unfriendly.
Read full review on MyTravelGuide   4/8/2009 Vote      
6. Would recommend to speak to a manager immediately as the clerk was misinformed and unfriendly.
"Check in service should be better " Read full review on TripAdvisor   1/27/2009 Vote      
7. We stayed here twice before and it was fine, but this time the front desk clerk was unfriendly and just plain rude.
Read full review on MyTravelGuide   1/22/2009 Vote      
8. Front desk clerk was unfriendly, rude and unhelpful.
Read full review on MyTravelGuide   1/22/2009 Vote      
9. We stayed here twice before and it was fine, but this time the front desk clerk was unfriendly and just plain rude.
Read full review on MyTravelGuide   1/22/2009 Vote      
10. The staff were quite unfriendly and seemed a bit moody.
"Boutique feel, good location, average service " Read full review on TripAdvisor   5/20/2008 Vote      
   
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