InterContinental The Barclay New York, New York City, Shock

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Rank

40th

Out of 676

InterContinental The Barclay New York	Average Price: $434 Check Rates

Hotel Class:

111 East 48th Street

New York City, 10017 View map

4-Star Hotel Rank: 19 of 106
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (2733) , Travelocity (11) , TripAdvisor (1498) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Shock

Appears in 15 comments.

The following words were used in comments with Shock:
bathroom (3) complain (2) horrible (2) hotel (4) liked (2) management (2) not (2) old (2) responsive (2) room (8) small (2)

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1. The bed was comfortable, the room was spacious (even for this Texan) which was a shock.

"Great stay at the Intercontinental Hotel!! " Read full review on TripAdvisor 3/6/2012 Vote

2. and were shocked to see the old and ugly room with the smallest bathroom and stained carpets, when we complained we were told that the hotel is fully booked, the lobby of the hotel is still very nice,breakfast is rich and the service very good , the problem lies in the old and shabby rooms.

"nice hotel,terrible rooms " Read full review on TripAdvisor 2/10/2012 Vote

3. It was raining the day I was in town, complimentary umbrellas shocked me.

"Perfect location to move about the city " Read full review on TripAdvisor 10/11/2011 Vote

4. wait, I will ask the Manager on Duty' - his response - tough, what do you want me to do - move your brother out of the room and move you in?' To say I was shocked would be an understatement - I was appalled - not only had they screwed up the original room booking and relet the room that had been paid for, the attitude of the so-called manager was upsetting as he was rude, spoke loudly as if it was my fault, and flapped his hands at me in a really dismissive manner - horrible.

"Nice location - pity about the staff... " Read full review on TripAdvisor 10/5/2011 Vote

5. Our check in experience was shocking though and left a very bad taste in the mouth.

"Shockingly bad check in experience but a really nice hotel " Read full review on TripAdvisor 8/3/2011 Vote

6. Bathrooms were shocking from a hotel of this class.

"Worst intercontinental I have ever stayed in! " Read full review on TripAdvisor 5/10/2011 Vote

7. We were shocked and amazed that your employees were so caring and responsive to all of our needs during our stay at the Barclay.

"WHAT A GREAT PLACE TO STAY " Read full review on TripAdvisor 2/28/2011 Vote

8. The bathroom was very small, but we expected small so that wasn't a shock.

"Not such a great place to stay " Read full review on Travelocity 7/1/2009 Vote

9. The contrast with the Barclay was shocking.

"Tired, dirty weak sister of the ICH brand " Read full review on TripAdvisor 5/2/2009 Vote

10. Not only was my stay HORRIBLE (and I am no diva by any means), but I was shocked to find that my credit card had been charged for my room even though I paid for it months ago.

"No Excuse for Poor Customer Service!!!! Do NOT Stay Here! " Read full review on TripAdvisor 12/26/2007 Vote