1. My main problem with this hotel was the cleaner removed a personal glass of mine that was in the room, unfortunately when the hotel did eventually get around to interviewing her several days later she lied and wouldn't even admit the possibility of taking it in error(these things happen, and could of accepted it and moved on, its not the end of the world) also until one front desk manager took ownership the whole issue was dealt with the professionalism of a five year old.