InterContinental The Barclay New York, New York City, Complain

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Rank

40th

Out of 676

InterContinental The Barclay New York	Average Price: $434 Check Rates

Hotel Class:

111 East 48th Street

New York City, 10017 View map

4-Star Hotel Rank: 19 of 106
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (2733) , Travelocity (11) , TripAdvisor (1498) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 96 comments.

The following words were used in comments with Complain:
bathroom (5) bed (7) breakfast (5) desk (9) guest (4) hotel (23) liked (4) management (10) new (5) nice (4) night (8) noise (7) not (26) offers (5) room (34) secure (5) service (7) small (6) staff (7) useful (5)

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1. Nothing at all to complain about, Barclay is materially less expensive than most 4-5 stars in the neighborhood, room not huge but more than sufficient, very comfortable bed, some street noise but nothing a decent pair of earplugs can't handle.

"good location and value, does small things right " Read full review on TripAdvisor 5/1/2012 Vote

2. The main lights in the room did not work at all, and I after I complained to someone, I was told that it was not his job, and that I must call the engineer.

"Disappointed " Read full review on TripAdvisor 4/10/2012 Vote

3. I cannot complain about anything, especially considering the price and location of the Intercontinental.

"Great location and price for Manhattan " Read full review on TripAdvisor 4/5/2012 Vote

4. at 2am?? When we complained again we were offered free breakfast.

"Completely Dissatisfied " Read full review on TripAdvisor 3/18/2012 Vote

5. I called to complain, and all they offered was a air fresher.

"Beautiful from the outside - crappy on the inside " Read full review on TripAdvisor 3/13/2012 Vote

6. and were shocked to see the old and ugly room with the smallest bathroom and stained carpets, when we complained we were told that the hotel is fully booked, the lobby of the hotel is still very nice,breakfast is rich and the service very good , the problem lies in the old and shabby rooms.

"nice hotel,terrible rooms " Read full review on TripAdvisor 2/10/2012 Vote

7. Had a great time staying at this hotel as it was spotless in every way and we couldnt complain at all.

"Great Hotel " Read full review on TripAdvisor 1/10/2012 Vote

8. I got a great deal on priceline for this trip and the I cannot complain about the hotel itself, or its location.

"Nearly Perfect... " Read full review on TripAdvisor 12/26/2011 Vote

9. We got this reservation on Hotwire, so I won't complain about the small room tucked away in nowehereswville.

"Okay, but my British friends would have a problem " Read full review on TripAdvisor 12/19/2011 Vote

10. Hard to complain too much though.

"Good Choice for Lexington Ave Mid-Town Area " Read full review on TripAdvisor 11/8/2011 Vote