InterContinental The Barclay New York, New York City, Problem

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Rank

40th

Out of 676

InterContinental The Barclay New York	Average Price: $434 Check Rates

Hotel Class:

111 East 48th Street

New York City, 10017 View map

4-Star Hotel Rank: 19 of 106
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (2733) , Travelocity (11) , TripAdvisor (1498) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (11) annoy (21) avoid (26) bad (80) big deal (10) bit dated (13) broken (30) chipped (18) complain (49) complaint (32) cramped (10) dated (28) difficult (17) dirty (38) disappoint (67) downside (12) errors (11) expensive (118) hard (33) hassle (9) horrible (15) issue (76) lack (26) loud (21) mold (18) negative (37) noise (164) noisy (53) outdated (24) overpriced (10) peeling (13) poor (40) pricey (29) problem (111) ridiculous (15) rock (16) rude (60) shabby (12) shock (11) slow (25) smell (42) stained (17) terrible (25) tiny (58) unfortunate (28) unfriendly (9) unpleasant (9) worn (32) worst (23) wrong (22)

Problem

Appears in 216 comments.

The following words were used in comments with Problem:
arrival (7) bathroom (17) bed (8) bill (9) busy (8) desk (12) helpful (9) hotel (55) management (12) nice (8) night (24) noise (15) not (61) reservation (8) room (65) rude (8) secure (7) service (11) staff (22) useful (8)

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1. Was on the 8 th floor -maybe going up will help w street noise but the hall and neighbors are a problem.

"The City Never Sleeps ..... And neither will you!! " Read full review on TripAdvisor 5/18/2012 Vote

2. I had a reservation, but was told that the only room left in the hotel had a problem - that the hand sink did not work, and would flood the bathroom if I tried to use it.

"Terrible experience " Read full review on TripAdvisor 4/29/2012 Vote

3. The only problem was there was contruction outside at the neighboring hotel and this kept me up the first night and I called to get a room change but it was not possible.

"Great location " Read full review on TripAdvisor 4/28/2012 Vote

4. We didn't have the problems others said they did getting a seat in the lobby to use the internet.

"great location and very nice hotel " Read full review on TripAdvisor 3/27/2012 Vote

5. At check out I mentioned to Sokol the inconvenience and asked if we could have a bar bill from the day before removed from our bill ($37) he stated that he had no record of our problems because it wasn't entered into the computers and that he was not willing to comp the charge.

"Great Hotel - But needs new TVs " Read full review on TripAdvisor 2/28/2012 Vote

6. The interesting thing is that last year when we stayed here, we had the same problem.

"Great Hotel - But needs new TVs " Read full review on TripAdvisor 2/28/2012 Vote

7. When we first got into the room we were having problems with the tv remote, someone was up within 5 minutes to fix it.

"Start Spreading The News " Read full review on TripAdvisor 2/28/2012 Vote

8. She could teach a class in 'Class' She had all our technical problems worked out long before we arrived and kept in touch throughout the entire process.

"If there was a 6 star rating.... " Read full review on TripAdvisor 2/20/2012 Vote

9. and were shocked to see the old and ugly room with the smallest bathroom and stained carpets, when we complained we were told that the hotel is fully booked, the lobby of the hotel is still very nice,breakfast is rich and the service very good , the problem lies in the old and shabby rooms.

"nice hotel,terrible rooms " Read full review on TripAdvisor 2/10/2012 Vote

10. On check in I asked which floor my room was to be on and was told it was a lower floor, I asked if there were any rooms available higher up (noise issues from the street but in NY you can't beat that and is not a problem specific to the property).

"Big comfortable room, perfect location, good service " Read full review on TripAdvisor 1/24/2012 Vote