Affinia Shelburne, New York City, Broken

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Rank

10th

Out of 676

Affinia Shelburne	Average Price: $367 Check Rates

Hotel Class:

303 LEXINGTON Avenue New York

New York City, 10016 View map

3-Star Hotel Rank: 6 of 154
Average review rating: 4.43

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (43) , TripAdvisor (930) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (6) annoy (8) avoid (10) awful (6) awkward (6) bad (46) bed bugs (6) big deal (9) broken (6) complain (24) complaint (30) dated (5) delay (7) difficult (10) dirty (16) disappoint (74) disturbing (6) downside (19) expensive (70) gross (5) hard (28) hassle (11) ignored (5) inconvenient (16) irritate (6) issue (77) lack (21) loud (18) mad (6) mold (9) negative (44) noise (114) noisy (36) overpriced (10) poor (19) pricey (26) problem (94) ridiculous (7) rock (12) rude (21) slow (44) smell (8) terrible (10) tiny (25) uncomfortable (14) unfortunate (22) unpleasant (7) worn (9) worst (14) wrong (17)

Broken

Appears in 6 comments.

The following words were used in comments with Broken:
cold (2) desk (2) elevator (4) floor (2) room (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One of the 3 elevators was broken for half of our stay so we had to wait upwards of 10 minutes for the very small, very crowded elevator (I couldn't manage 9 floors of stairs with a stroller).

"Very Disapppointing Stay / Awful Customer Service " Read full review on TripAdvisor 8/15/2011 Vote

2. Furniture in room was broken, worn and generally run down, as was the lobby area.

"Not a 4 star hotel " Read full review on TripAdvisor 4/21/2011 Vote

3. The staff at the desk and in house-keeping were polite, friendly, and unfailingly attentive to any requests, whether for more towels, to replace a broken coffee-maker, or to deal with a rude bouncer in the roof-top bar.

"The best place to stay in NYC " Read full review on TripAdvisor 8/15/2010 Vote

4. Just one minor complaint, we didn't like our hot our room got, we phoned the front desk because we thought the aircon was broken but they informed us because it was cold outside the aircon was running at neutral, however, we didn't think it was that cold outside and our room was definately at an above average temperature.

"Excellent! " Read full review on TripAdvisor 11/18/2009 Vote

5. Only glitch was a broken elevator which reminded me one more time why not to stay on the higher floors- but it was fixed in a timely manner and the staff did all they could to help.

"Weekend in NYC & the Shelburne " Read full review on Expedia 5/5/2009 Vote

6. For example, one of the elevators was broken so it took a while to get up to my room.

"Good Hotel...Great Price " Read full review on TripAdvisor 4/28/2009 Vote