Pointe Hilton Tapatio Cliffs Resort, Phoenix, Terrible

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Rank

6th

Out of 366

Pointe Hilton Tapatio Cliffs Resort	Average Price: $134 Check Rates

Hotel Class:

11111 North 7th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 4 of 11
Average review rating: 3.97

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (5) annoy (17) avoid (8) awful (10) bad (37) bed bugs (5) big deal (8) broken (13) complain (25) complaint (24) cramped (8) dated (27) difficult (28) dirty (6) disappoint (77) disturbing (6) downside (11) expensive (33) frustrated (10) hard (30) horrible (11) inconvenient (8) issue (70) lack (13) loud (21) mediocre (6) mess (6) mistake (8) negative (22) nightmare (6) noise (40) noisy (15) outdated (6) overpriced (16) poor (14) pricey (13) problem (70) ridiculous (15) rock (8) rude (14) sadly (6) slow (11) smell (17) terrible (16) tiny (7) uncomfortable (6) unfortunate (19) worn (11) worst (12) wrong (13)

Terrible

Appears in 30 comments.

The following words were used in comments with Terrible:
average (2) condition (2) experience (2) food (3) great (3) hotel (2) internet (2) menu (2) nice (2) not (2) outdated (2) overpriced (3) park (11) price (2) room (10) service (4) view (2)

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1. As a member of Hilton's loyalty program, I am terribly disappointed in this property.

"Strange Place - Strange Process " Read full review on TripAdvisor 2/9/2012 Vote

2. This hotel is a great polce for a family or a couple stay but was terrible for a goup that needed to travel between rooms as in a convention.

"July 2011 stay at the Tap. " Read full review on TripAdvisor 7/28/2011 Vote

3. Pros:Large, Clean RoomsRoom ServiceSeveral PoolsNice ViewNice ToiletriesCons:Very expensive room service for very average tasting foodExpensive Internet charges with average connection (unable to watch Netflix)Rooms near the elevator are very loud terrible parking situation.

"Don't stay near the Falls or longer than a week " Read full review on TripAdvisor 7/21/2011 Vote

4. We ate at Point in Thyme and the service was terrible.

"Ok, not great " Read full review on TripAdvisor 4/29/2011 Vote

5. It's temporary until I recover, but nonetheless, terribly inconvenient.

"Incredible service and accommodation of my disability " Read full review on TripAdvisor 1/30/2011 Vote

6. The next person that I heard from was the manager at the hotel itself, who is responsible for these terrible conditions to begin with.

"Find somewhere else to stay!!! " Read full review on TripAdvisor 1/20/2011 Vote

7. The parking was terrible there was no where close to the room if you came back late (after 8:00pm).

"Stay was comfortable not special. " Read full review on TripAdvisor 3/29/2010 Vote

8. My companions ordered from this prix fixe portion of the menu and all thought it was terrible (we all eat out at high end restaurants often).

"OK, but nothing special " Read full review on TripAdvisor 9/1/2009 Vote

9. After going through the maze of cars parked on the trail (terribly packed)we found our room, plenty of parking.

"I won't go back again! " Read full review on TripAdvisor 7/19/2009 Vote

10. The menu in the room was terribly outdated said the desert was 6.

"BEAWARE!! " Read full review on Travelocity 7/1/2009 Vote