Pointe Hilton Tapatio Cliffs Resort, Phoenix, Avoid

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Rank

6th

Out of 366

Pointe Hilton Tapatio Cliffs Resort	Average Price: $134 Check Rates

Hotel Class:

11111 North 7th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 4 of 11
Average review rating: 3.97

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (123) , MyTravelGuide (613) , Travelocity (31) , TripAdvisor (665) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Avoid

Appears in 17 comments.

The following words were used in comments with Avoid:
cares (2) desk (2) fan (2) heating (2) resort (3) suggestion (2) useful (2)

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1. All of this could have been avoided had the front desk staff been a little bit more customer friendly.

"disappointing... " Read full review on TripAdvisor 5/12/2012 Vote

2. I would stay here again in the future, but would likely stay down in the hotel for the sake of convenience and to avoid a heavy leg workout trying to get around the resort.

"Pack Your Hiking Shoes! " Read full review on TripAdvisor 2/12/2012 Vote

3. avoid this place at all costs.

"Find somewhere else!!! " Read full review on TripAdvisor 8/19/2011 Vote

4. We went during the week to avoid kids and crowds, and often had the place to ourselves.

"Nice place for the right price " Read full review on TripAdvisor 9/21/2009 Vote

5. When we arrived the valet was cordial, the reception desk moved us to a room closer to the family pool and even moved us to the 5th floor to avoid any noise.

"Great Property, Great Value " Read full review on TripAdvisor 4/13/2009 Vote

6. I remain a Hilton fan, but will avoid the Tapatio (and the Squaw Peak and airport Hilton).

"Hilton consistently disappoints in Phoenix " Read full review on TripAdvisor 4/10/2009 Vote

7. Try to avoid this.

"Like Niagra Falls " Read full review on TripAdvisor 12/8/2008 Vote

8. The construction, but can't be avoided.

Read full review on MyTravelGuide 8/21/2008 Vote

9. The water park closes at dusk, just when the weather begins to cool off enough to use it, and the athletic facilities are similarly closed too early to be useful for those avoiding the heat.

"The rumors are true... " Read full review on Travelocity 7/1/2008 Vote

10. There are small touches everywhere that reflect Hilton`s lack of attention to detail which will cause this this frequent traveler to continue to AVOID the Hilton Brand.

"Hilton misses the mark " Read full review on TripAdvisor 4/25/2007 Vote